Wow. Just what we need. Saw this as an ad on my FB.

They can start at 8% and earn up to 12% commission just by being a content creator and repping THD products and having ppl buy through their link/storefront. Insane. THD doesn’t need more publicity and marketing. It’s a huge globally known brand name.

Imagine if they paid us specialists/designers & we got 8-12% on our $1million+ in sales each year! Even if we got 1%!!!

Why are we going to pay random influencers instead of the people who are the backbone and actual force behind the brand??

Discuss, gestures hands

I booked a nonrefundable airline ticket for late spring early summer, my vacation time is paid out right before I go (ok it’s the end of May, I leave on the 22nd come back the 29th was going to take the 21st and 30th off too). How likely am I to not get those dates off? I can work on Memorial Day itself that’s no problem but I’m freaking out.

new big joe pallet jacks seem more durable and honk like a reach truck xD

I don’t know how yall flooring people can do this shit full time, idk I feel like I’ve worked in a handful of departments and yet rn I’m in flooring (hard side) and it just fucking sucks. Like I get customers asking me about specialty shit and I’m just like “I don’t know” or “our specialist isn’t here right now” and then the department overall is just like I don’t understand it and it’s just so much bs stacked on top of other bs. Like I’d much rather be back in either hardware or garden or any of the other departments I know how to work

Explain how tf this makes any sense, realistically. - Not soulless metric crunching corporate mindset.

I had 7:04hrs of sick time. I’m still in my first 6 month period. No time off accrued, no time off from start of employment. Just 4 measly hours of sick time a month.

I used all my 7:04 of sick time, and still got marked as an unexcused absence and gave me a full occurrence.

56 Minutes = 1 Occurrence?

That clearly shows the SOP/Handbook is completely out of touch with reality. This metric driven company wonders why turnover is so f**king high. They treat people like a spreadsheet.

I've been at the HD for about 6 years now, and while everything up to the last 6 months was good, as of late it's gone to hell.

New Store Manager is verbally aggressive, insulting and making low key threats on the floor. The ASMs have all begun taking their frustrations out on their employees and we have lost over 15 people to 2 week notices and straight up walk outs the last month.

Is this normal?

Hello home depot associates! I had a funny idea for a book based on the store The Home Depot. I got the idea when i was working plumbing, and pictured every aisle as a maze connected with the products i was packing out. I've been talking with my coworkers and my boss about it, and they're excited to see the results of what i come with.

I didn't have time to ask a lot of other associates at my store about some of their funny stories, but i was hoping to come here and ask.

What crazy moments has happened to you while working at The Home Depot?

what dept packs out the weekly paint pallets at your store is it freight or is it paint dayside? seems to vary by store so i’m curious cause i was dayside but i switched a few months ago to freight for the pay increase and it seems im now stuck doing paint as freight too even tho it was on day shifters to get it done like wtf also buckets who does that at your store paint opener mid or closer? or freight? seems i’m still doing closer tasks as a freight associate and i can’t do it all some nights but if no one else will they expect me to

Has anyone else heard that sidekick will be merged with GS in the near future?

Obviously with winter moving in alot of rats and mice will start looking for warm places to move into so what does my store do? Bring down more rodent stuff like repellents, traps, and poisons. We have a dedicated bay for them in aisle 42, great! Then came a display of repellents and traps next to the doors into outside garden, then a lowboy across from the display next to the garden doors, then we took down the mosquito repellent shelf that sits in aisle 42 and replacement with more rodent traps, repellents, and poisons! This shelf is in between bay 3 which holds the rodent stuff and the new display, its like I understand that rodents will start to seek refuge soon but is this really necessary? 😅 did i mention the display and lowboy are also in aisle 42 and the display is next to bay 1 which is followed by Bay 3? 🤣🤣🤣

How do you guys get credit cards? I’ve heard of stores doing the whole “if you apply I’ll give you x amount off even if you don’t get approved” but is there other ways to encourage customers to get it?

In all these years I have never not taken my vacation, but I'm not going to this year. How do I request the money? I'd ask HR, but I'm not wanting to wait 6 months for a reply. Appreciate the help.

for a job that loves to try to call me in whenever I'm in the midst of class or busy with other responsibilities I'm surprised this is what they've given me. Am I a bit stressed thinking about how this will affect rent? yeah, a bit, but I'll figure it out somehow; and yes I know, hours are sparse due to it being a slow season and this and that, but I get on avg. 18-26 hrs/wk so this was slightly shocking 🫩 time to see if service desk has any hours they don't want

So I decided to apply for a part-time cashier to make some extra money on top of my graveyard and figure cool won't be too bad as long as I'm out by a decent time and only work a few days a week evenings. I get hired and immediately promoted to head cashier and I told them I can only stay till 10:30 and have someone cover me at my other job for those 30 minutes here and there and I want to keep it around 20 to 25 hours. I go to orientation and that all goes out the window, they are scheduling me all over the place and a few of these weeks are pushing 32 hours and even after explaining to them they told me that that's kind of what they expect from their head cashiers my first red flag should have been when they told me at the interview that they've had a hard time keeping a head cashier. Safe to say I'm probably not going back after tonight. There is no way I can do 70 to 75 hour weeks combined I just needed extra income not a second full-time job. Looks like back to gig work for extra income

So there's a little confusion, hoping someone higher up that enacts regulations and sop can clarify. A few years back we got notified that we can no longer use 2 people on the orderpicker. That's fine. But a lot of heavy bulky items are handstacked. Appliances, patio doors, lawn mowers, etc. So as an operator i go up to retrieve an item, it's a one person lift, until it's on concrete, then it's a 2 person lift? I'm trying to do corporate math, but it's not mathing. A lazy Susan is a team lift obviously, unless it's 25 feet in the air, then it's a one person lift? It's almost like we say these things to avoid litigation while making policies that contradict it, so we can blame the associates when they get hurt. I would love a corporate sponsor from the our safety videos to demonstrate down stocking the toilet aisle with a ballymore after a busy weekend without calling extra coverage in to do it safely because tonight was 1 person for every 4 departments.

There will never be a day that I believe home depot cares about my safety, they simply care about lawsuits. Until safety policies don't clearly contradict each other you will never convince me it's not a dog and pony show.

Doesn't matter how long the employees been there. Just curious:

How come employees who barely get anything done, show up late, call off more than they should, or just generally mess up all the time (or a combination of all of these) get more leniency than employees who go above and beyond, always show up and do their jobs, and almost never call out?

How come if the slacker messes up, they get a slap on the wrist, but when the person who works their asses off and does everything asked of them gets the book thrown at them if they make even one tiny mistake?

I've heard a song and dance about how they're afraid of driving off employees because of staffing, but like....you keep picking on your hard working employees, you're gonna eventually drive them off until you're left with only slackers.

Went to support another store with their Xmas setup when I saw this

When you are doing GS, are you packing out just MET skus or all skus?

Despite having worked at my store for four years as of this past August, I never take part in the yearly sick pay bonus. Mostly because I always thought it meant they take away all of your sick hours in exchange for said bonus.

But today just as I'm waiting to punch out for the day, our HR guy comes up to me and asks me if I'm going to opt in or not as I've got over +125 sick hours. He then explains that you only need the 56 for the bonus.

So do they only take those 56 hours and I keep the rest or? I work in a NY state store if it means anything.

And I fucking HATE.IT.

I was recruited for depot a little over a year ago and have never been more miserable in my life.

This position was sold to me as a business development role. I was told my ISSR would take care of all quote-building and administrative leg work that goes into processing sales.

What they didn’t tell me is that they hire off vibes and don’t bother training the ISSR TEAM. Many of them have been with depot for about a decade and came from the pro desk, so you’d think that they’d be familiar with their basic job requirements.

In my first year I have not only had to learn how to navigate my role, but learn how to do the ISSR job to get shit done.

Despite me being on the newer side, I’m doing technical presentations and training others on how to do their job more efficiently.

We now have to use pro assist/QC2, while the stores are still using the OG QC. And of course our systems don’t talk to each other so if we ever have to partner with stores, quotes have to be rebuilt from scratch.

The goal post also keeps moving further and further away. Our pay structure has changed a minimum of 3 times in my one year.

The company decided to offer net30 accounts to customers Willy nilly and then made us debt collectors for those who dipped out on the bill. They’ve gone so far as to withhold our commission/variable comp until the customer pays their bill.

Our management has no sales experience but are somehow leading a team of experienced salespeople? What the actual fuck.

The biggest winners in this company seem to be the most phony, performative, corporate bull shit type. Giant frauds who don’t know what they’re talking about and overpromise things to our customers that aren’t even available in our region.

Lately, the biggest push from the company is maintaining a 30% margin.

We are new kids on the block when it comes to bulk/complex purchases trying to take business from mccoys, BFS, etc.

We can’t get deliveries right, we can’t offer fast turnaround times, and now we have to stick to a 30% margin so we can’t beat our competitors on pricing.

What value are we bringing to the customer aside from getting to hang out with me every now and then??

This is the most backwards, disorganized establishment I’ve ever had the misfortune of being a part of.

For the life of me, I can’t understand how anyone’s been toughing this out for decades. Mad props to you guys, but also a question.

How do you keep your head up?

I have to believe there are pockets of incredible culture and management within this place, otherwise they wouldn’t be so successful and have generations of family members working there for decades.

I hope to god that my experience isn’t very common. The two expansion teams that started have had so much turnover and the ones who are left are severely trauma-bonded with jacked nervous systems.

And another thing! THE STORES! I see/hear so many complaints about shitty customer service and how the associates are always hiding or running away.

From what I’ve seen, there’s rarely enough coverage per department and store-level associates are put through the GD ringer. I can totally understand feeling burdened by customers when you’re the only person working your department and you have a million tasks to complete.

ALSO. Why tf are all store thermostats controlled from Atlanta?? And getting them to amp up the AC is like pulling teeth. Yall got people MOVING, doing heavy lifting, not getting their breaks covered, and have the audacity to keep the stores hot and clammy? GTFO here.

This place is hell.

Stay Warm out There Lot Bros

This guy I had yesterday ...

Comes in with some plastic plumbing fixture that had two threaded inlets, two handles (hot and cold) and another threaded outlet on top... So it was a mixing valve/diverter. I asked him what it was for .. "Oh an external shower for an RV" ... I said, well i'm not that plumbing assoc, but I doubt we have anything like that. You can go look and see if you can possibly make something that does the same thing in our parts aisle.

Get there and show him the fittings aisle, and he said to me "Why the FU*K can't you guys just carry what I need, out of the blue, was pleasant until that. Then I need to F*CKing buy tools, to make something up and I'm not even sure it's going to work, how the F*CK am I going to shower tonight, I just want to take a F*CKING shower" ...

I said "sir, let me find you someone in plumbing to help you" He grumpily said Ok..

What I really wanted to say was ...

"The name of the store is Home Depot, not RV Depot, why didn't you go to recreationland or whatever."

So I walked away and related my story to the plumbing assoc, and said you can go help him if you want or you can keep packing down buckets. Up to you.