DISCLAIMER: I KNOW this is my fault. I would really appreciate nobody in the comments throwing that at me because I need real advice and it isn’t helpful. :(
For context, i created my epic account 8 years ago. I made it as a joke to play Fortnite with my friends. I never thought id like the game. I thought it would be dumb. Over the years I fell in love with Fortnite. Specifically, during the pandemic in America i bonded deeply with online friends and more specifically my irl family. Pulling all nighters, getting on late and night playing til early hours of the morning. To me this feels like the last experience i had at close friendships and close relationships with family I don’t get to see much more anymore. It isn’t even the fact that i have spent over $3k on the game, more so the memories on this account and how i will never feel anyways towards a game like this due to the nature of how close i felt to family i physically and mentally can’t anymore. Recently, i upgraded to a PC from my PlayStation and unfortunately since it’s been so long i no longer have access to my email or phone number i used to create this account. Because of this, it has made it IMPOSSIBLE to get support to help me. They don’t have a phone number so it is impossible to talk to anyone directly. Everytime I have sent a request to get my account back they deny my request immediately and when I send an appeal I include in the description that I have been through the process and I am willing to give any details (name, account ID, card numbers, PlayStation ID, anything.) They just tell me no and say I can’t do anything to help it and close my case. Even going through the escalation teams. I KNOW it sound stupid, but I need this account so much. This account means so much to me. Everytime I play on this account I remember the bittersweet feeling of those Covid days and how many skins I had from the OG days. It makes me so sick I have cried and cried idc how cringe that is. Has ANYONE been in a similar situation? If so, how did you recover your account. I am so distraught and idk how to move forward…