I hardly post on reddit but i have no idea where to go from here. I’ve emailed Bursar, Baruch tap/excelsior, BOSS, and HESC and so far they all directed me to one of aforementioned places and they all say the same thing every single time.
So I applied for TAP months ago and it still doesn’t show up under my financial aid package. I then applied for the excelsior scholarship and I ended up getting it not too long after, and this was in August. I emailed baruch tap/excelsior and bursar and they all said they didn’t see any information under my financial aid package. Or in other words, they don’t have any records of my tap or excelsior scholarship.
They then told me to email HESC and I got this response in september. I also called them yesterday and they said everything is approved. I also went to bursar office today and they said they would email me.
My biggest worry now is registering for classes. I cannot register for next semester’s classes without paying for my balance. Baruch is unable to give me an estimate of how much I’m paying because it doesn’t show up on their end. And HESC mentioned how the excelsior award is given at the end (?) but thats very inconvenient, and TAP doesn’t show up regardless.
My question is now, if possible how do I defer tuition fees bc of the excelsior scholarship? who would i talk to for that? and how can they fix my HESC information not popping up? All my information is the same on both acc so im just confused