I will try to be brief but will elaborate if needed. I'm sorry if this doesn't quite fit here. I couldn't find a better sub and I need Australian-centric advice.
I work at a small business which is prominent in a small but recognisable industry. The industry relates to a hobby/avocation and not to my degree. I have been working there as a casual for well over five years. I love my job and I care about the customers.
The business is on extremely shaky ground. General retail downturn combined with an unforeseen 'natural disaster' that affected our business. I speak to people on the phone all day who have been affected by that natural disaster.
Business has a few issues:
I have never been paid to award, and have never been paid casual loading. My dad has worked at the business for 10+ years and he has likewise always been underpaid. At the moment the boss pays him with prepaid credit cards for the occasional shifts he does.
Boss' son has been bullying another coworker in a way that really worries me. Have emailed the boss about it. Total brush off.
Numerous OH&S issues. The most worrying of these issues is a chemical exposure which I have repeatedly brought up. I had a conversation with the boss today when I kept trying to explain that small repeated exposures of the stuff cause kidney failure and he just kept disagreeing with me. It's like there's always a vague counter-example that he can use to ward off the truth, voodoo style, but it has the effect of me repeating myself until I feel like I'm in the wrong for bringing it up. But I am not. The shit is dangerous! Once the chemical was all over the kitchen table and I wiped it off and they all kind of mocked me for being an 'old woman'. The overall process has been that I've always been minimised/disagreed with when I brought up the hazard. It makes me the 'odd one out' and is just weird and seems really dysfunctional.
The other day, I had a conversation with the boss that was the straw that broke the camel's back. I ended up writing a long message to our work chat outlining all the issues I have. Work meeting is called.
Work meeting ended up being dominated by another casual employee. Risk is just part of small business. **Being underpaid is just part and parcel of small business these days, too, so maybe I should get a side hustle.**I kind of assumed that since she comes across as a cross between Rupert Murdoch and the lady from the Devil Wears Prada that other employees found it as ridiculous as I did, but no, today the boss basically told me he agreed with her.
On the new roster, I have been cut down to one day a week. I have a loan. I have my nut to make. Boss says the one day a week is because I need a 'rest'.
I consider the boss a friend. I think he is too stressed to think straight and he needs an intervention for his micromanaging. But the one day a week is pretty hard to deal with.
My questions:
I am worried that reporting will hurt the business/customers. Should I be worried about that?
If I leave the issues unreported, am I to blame for a future accident or illness?
If I report them, am I to be blamed for whatever happens to the business?
Have I reached the stage where I'm obliged to go to Fair Work?
Is there any chance of me being able to recover lost hours (I am just a casual) or money through Fair Work? I'm concerned that going this route will destroy my relationship with the business and the customers. On the other hand, I've been underpaid. I have discussed the underpayment with my boss verbally in the past but of course nothing is on paper. How likely am I to recover underpaid wages?
Is reporting safety issues to SafeWork likely to be useful at all? Ditto psychosocial hazard. Can my employer be obliged to deal with these things in some way? The business is enormously disorganised and dysfunctional, but does this constitute a psychological hazard?