r/ATLHousing • u/chemistryML • 18h ago
Luxury apartment with 6+ maintenance issues within the first week.
Hello!
I recently moved into a newer/luxury high-rise apartment in a Midtown area, and I’m trying to figure out whether I’m overreacting or whether I should seriously push management for a unit transfer or cancellation of my lease.
I’ve been here for less than a week and have already had around 6+ maintenance/move-in issues. To list a few
- An electrical outlet was damaged and needed to be repaired/replaced
- Cigarette butts were left on the balcony from before I moved in
- There was a random/unidentified large metal piece or debris left on the bathroom floor
- The water pressure was suspiciously low.
- The washing machine had cloudy/stagnant water built up inside when I moved in. Maintenance had to work on it over several days and eventually find a replacement part to fix it.
- Now I’ve noticed a fairly noticeable gap/crevice around the main entry door that lets cold outside air into the apartment
There have also been a few other smaller move-in/maintenance concerns
To management’s credit, maintenance has been responsive and most of the earlier problems have been fixed.
What bothers me is that all of this happened almost immediately after moving in. At a certain point, it makes me question how thoroughly the apartment was inspected or turned over before I received the keys. It also makes me wonder what else I might discover after living here longer.
I’m considering asking management to transfer me to another comparable unit in the same building.
The financial side complicates things, though.
My current lease is roughly $2k/month and included 3 months free when I signed. The building is now advertising 4 months free for new leases. If they offer me another unit but increase the base rent to the current market price, I’d want the current 4-month promotion applied as well and any transfer/admin fee waived.
If the transfer ends up costing me significantly more overall, I’m not sure it makes sense to move just to escape a unit that management is technically repairing.
At the same time, it feels frustrating to essentially be told, “We can move you, but you’ll need to pay more,” when the only reason I’m asking to move is because of how many problems the original unit had immediately after move-in.
I’m planning to speak with management in person and ask for one of the following:
- A comparable unit at roughly the same overall lease cost, with no transfer fee;
- If they use the new unit’s current market rent, application of the current 4-month promotion so the transfer is financially neutral; or
- If neither is possible, potentially asking whether they would mutually release me from the lease without a penalty.
I’m not really trying to break the lease or get something for free. I actually like the building and would prefer to stay. I just don’t feel like I should have to take a financial hit because the apartment I was initially given had so many issues right after move-in.
For people who have dealt with luxury/high-rise apartment management before:
Would you push for a unit transfer in this situation, or stay now that most of the problems have been repaired?
Would you accept a higher rent for the replacement if the extra month of free rent mostly offsets it?
Has anyone successfully gotten a transfer fee waived or negotiated a penalty-free lease release after this many move-in issues?
Curious how others would handle this before I sit down with management.