“I have cancelled 4 SaaS subscriptions this year, but not because I built all of them with Claude. Yes, this was a major driver for two of them, as I needed something quite custom for my flow and HubSpot for example was just not good enough and could not be configured. However, two I just vibe-coded myself because I got tired so much of the AI support bot that they offered. If I am going to pay $600 in a subscription I want to talk to a human, not a GPT-4o bot, sorry.”
A founder connection of mine said this recently and I have not stopped thinking about it.
Been watching this pattern for a while now.
Every week a new AI tool. Every month a new way to build software faster. And founders, operators, decision makers are cancelling enterprise subscriptions because they vibe-coded a replacement over a weekend.
13 years in this industry. The build is not the hard part anymore. What comes after is.
Who maintains it six months later? Who owns the security audit? What happens when it breaks in production and the person who built it has moved on?
AI does not come with a support contract.
The real question for any business is not which tool to use. It is who is accountable when the tool is not enough.
But here is what I genuinely want to understand.
Can vibe coded software actually digitize legacy businesses that have been running on spreadsheets and paper for decades? Is this the moment those businesses finally get affordable, custom tooling built for how they actually operate or is the maintenance problem going to catch up with them faster than the efficiency gains?
Has anyone actually seen this work long term for a offline business??