r/tulum • • Apr 14 '25

Tulum FAQ 3.0

15 Upvotes

ADO Bus

  • The ADO bus is the cheapest option for transportation but not the most time-efficient one. Tickets can be purchased just outside the terminal or online ado.com.mx

Airport Transportation

Private transfer is available, one way and round-trip service. These are generally vans, they wait outside the terminal with your name on a placard to take you straight from the airport to your accommodations. Quick beer, liquor and snack stops are generally available on request.

Ami-Go (Local Operator - Cancun and Tulum Airports)

Cancun and Tulum Airport

Canada Transfers (Tulum and Cancun Airport)

Tulum Airport & Hotel Transfers by Viator

Mexico Kan Tours Shuttle (Local Operator - Tulum and Cancun Airport)

USA Transfers

Taxis

Taxis are available, specially expensive from airports and bus stations, but readily available. It’s recommended to discuss the fare before getting in the taxi. Always agree on the price in advance.

Car Rental

Rental cars are available. Common major US companies are available in the airport. They wait with your name on a placard outside the terminal and transfer you to their offsite office to perform the paperwork and get you on your way.

Check out Hertz Mexico

Where to Stay?

Tulum has several distinct areas, each offering a different experience:

Hotel Zone (Beach): High-end boutique hotels and resorts right on the beach. Perfect for direct beach access, dining, and nightlife, but expect premium prices. Not the best for easy transportation or budget travelers.

Aldea Zama: A modern residential area between the beach and town. It offers upscale condos, vacation rentals, and a quieter atmosphere, but you'll need a bike, scooter, or taxi to get around.

Tulum Town (Centro): More affordable hotels, hostels, and Airbnb options with access to local restaurants and services. A great choice for budget travelers and those looking for a more local experience, but it's a bike or taxi ride away from the beach.

Surrounding Areas: There are eco-lodges and vacation rentals in the jungle or along nearby beaches, offering tranquility and nature at the cost of convenience and accessibility.

Check out the best hotels to stay in Tulum (Expedia)

Guided Tours and Activities

Chichen Itza / Cenotes / Sian Kaan / Yoga / Scuba Diving

Check out the recommended tours

Weather

Hurricane season on the Riviera Maya runs from June 1 through November 30. The highest risk of storm activity is historically between August and October. The good news is, hurricanes are fairly rare. However, daily showers are to be expected year-round. It is a tropical environment. Just because your weather forecast predicts rain doesn’t mean your day will be washed out. Always Google "Caribbean weather radar" to find major approaching weather patterns. In the Caribbean, even during rainfall, it remains pleasantly warm.

Check out the Live Beach Camera

Weed

Cannabis is not legal in Mexico.

From Wikipedia:

"On June 28, 2021, the Supreme Court voted 8-3 to legalize adult use marijuana under Mexican law. However, state and federal penal laws remain in place, pending action by the Mexican Congress to clean up inconsistencies and remove penal language. No legal structure has been put into place allowing for legal sale of marijuana, nor are there provisions for commercial growth and production. Meanwhile, those incarcerated for sale or possession have no path to release. All these await legislative action to bring Mexico's laws into alignment with the Supreme Court rulings. Unlike in the US, a Supreme Court ruling does not automatically invalidate all existing laws. Congress has had years to act, but has not yet done so successfully."

When things change, we'll revisit the rules of the sub.

Exchange

Dollars or pesos?

While US dollars are widely accepted in and around the Riviera Maya, using them opens you up to get the worst possible exchange rate. Therefore, using Mexican currency is highly recommended. So how do you get pesos? You can visit your home bank and allow them to make the conversion. You can visit any one of the numerous currency exchange booths or stores located all over the region, including the airport. But you generally get the best exchange if you simply use your ATM card at a trusted ATM machine. By “trusted”, we suggest inside a bank or major supermarket where surveillance is in place. Using a machine that is outside and not monitored opens you up to ATM “skimmers”. Also very important, some ATMs offer to do the conversion to pesos right there, at the machine. Always DECLINE this option. The ATM machine gives you a terrible exchange rate.

Check the exchange rate on casa de cambio San Jorge

Scams

Gas pumps are a common place where tourists get scammed in Mexico. Avoid such scams. Rule #1 should just be never use a credit card. Same goes true with taxis. Credit cards are just a simple way for tourists to get ripped off. Make sure they zero the pump before beginning pumping. Don't give any money until the transaction is 100% complete.

What to do If you get stopped

Afterlife / Zamna / Day Zero / Ticket Exchange

Dedicated community for ticket resale for Tulum events such as Zamna and Day Zero

r/Zamna

r/Tulum_TicketExchange

Tulum Marketplace

Dedicated community for advertising, selling, buying and trading

r/Tulum_Marketplace and r/tulumNSFW

SAFETY

While it’s true Mexico has a significantly higher homicide rate (28 per 100,000 people) than the United States (7 per 100,000 people), data suggests violence against American citizens remains rare. In 2021, 75 U.S. citizens died by homicide in Mexico, according to the State Department.

That represents a small fraction of the more than 28.8 million Americans who went to the country over the same time period. Using those figures, the murder rate of U.S. citizens in Mexico was around 0.26 per 100,000 visitors, significantly lower than the rate in the United States.

Reporting Police Misconduct, Extortion and Corruption.

If you witness or experience inappropriate police behavior in Tulum, visit the portal at denuncia.qroo.gob.mx/sitio where you can submit your complaint. Your input is crucial for promoting accountability and ensuring a safe community.

Choose your type of report: The system allows users to file denuncias (formal complaints of administrative violations) and manifestaciones (non-corruption-related grievances).

Provide detailed information: Specific details such as the time, location, and identity of the public official involved are essential to ensure proper investigation.

Follow up on your report: Even if filed anonymously, you can track the status of your complaint on the same platform​.

Anonymous option: You can file anonymously, and the system allows you to follow the case progress online. This is particularly useful for those who fear retaliation​.

Emergency 911

The main emergency number in Mexico is 911, they will answer in spanish, they will probably have someone for english too.

In Tulum there is also a local number for the Local Police

Seguridad Pública (+52 1) 984 871 2055

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Contact Us for personalized recommendations! Private tours, massages, yoga, unique experiences, cooking classes, and more!

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This sub organizes posts with flairs to help you find information. Click on a flair below or use the search bar to filter posts by topic:

🏨 Lodging 🚖 Transportation 🍽️ Restaurants 💦 Cenotes 🏛️ Ruins ⭐ Reviews 📸 Photos 🏖️ Beach 🌴 Beach Clubs 🍹 Bars & Clubs 🌦️ Weather 🎉 Events

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Some links in this sub are affiliate links, doesn't cost anything extra, it just helps keep the sub running. We vet what we recommend based on service quality. Found something better? Tell us, we're always adding options.

Help us in keeping this information up to date. If you notice any changes or inaccuracies, please let us know.

Don't forget to check out the recommended tours and activities

With love from Tulum ❤


r/tulum • • Apr 14 '25

Tours, Activities and Airport Shuttle

10 Upvotes

Affordable air-conditioned shuttle to and from Cancun and Tulum airports

Cancun and Tulum Airport Transportation

Canada Transfers (Tulum and Cancun Airport)

Tulum Airport & Hotel Transfers by Tripadvisor

Mexico Kan Tours Shuttle (Local Operator - Cancun and Tulum Airports)

USA Transfers (Cancun and Tulum Airports)

The ADO bus is the cheapest option for transportation but not the most time-efficient one. Tickets can be purchased just outside the terminal or online ado.com.mx

CAR RENTAL

Hertz Mexico 

CHICHEN ITZA

Selected as one of the New World Wonders, Chichén Itzá is without a doubt one of the most spectacular and important archeological sites of the Yucatan peninsula and Mesoamerica. The Maya-Toltec style; which can be appreciated in Chichén Itzá is the result of the cultural exchange between the different cultures of Mesoamerica.

World Wonder Discovery by Mexico Kan Tours (Local Tour Operator)

World Wonder Discovery Private by Mexico Kan Tours

Chichén itzá, Valladolid and Cenote Tour by Ocean Tours (Local Tour Operator)

Chichen Itza by Tripadvisor

SIAN KA'AN BIOSPHERE

  • Sian Ka'an Adventure - An Epic Journey by boat across lagoons, aquatic nesting grounds & the Caribbean shore
  • Sian Ka'an + Muyil - A relaxing, informative & inspiring experience among Mayan temples & UNESCO protected wetlands
  • Sian Ka'an Discovery - An intimate visit to the saltwater lagoons, coral reef & mangrove forests of the Biosphere

More Info

CENOTES & SNORKELING

  • Mayan Underworld - Explore an outstanding underground river and snorkel with Caribbean fish
  • Cenote Trail Bike Tour - An off-road jungle bike tour to explore a variety of epic cenotes
  • The Cenote Adventure - The definitive adventure in the underground world of Cenotes
  • Whale Sharks boat tour - Snorkel & Swim with Whale Sharks ! A unique experience to connect with these impressive animals
  • Jungle Bike Adventure - Pedal through the jungle in an impressive adventure park with cenotes, zip lines, canoe, and snorkeling in crystal clear water - an incredible combination!

More Info

BIKE TOURS

  • Tulum Ruins & Tacos Bike Tour
  • Cenote Trail Bike Tour
  • Tulum Highlights E-Bike Tour

More Info

SCUBA DIVING (PADI & NACD)

  • Coral Reef Diving - Explore the vibrant coral reefs, the diverse marine life and stunning underwater landscapes of the Caribbean Sea.
  • Cavern Diving - A unique adventure into the captivating cenotes (natural sinkholes) of the Yucatan Peninsula. A mesmerizing journey into the mystical underworld.
  • Discovery - Introductory diving course designed for beginners to explore the basics of scuba diving.
  • Open Waters - Builds on the Discovery level and focuses on developing foundational diving skills.
  • Advanced - Intermediate-level course for certified divers seeking to enhance their skills and explore more challenging diving environments.

More Info

SCUBA DIVING COURSES

  • SSI Basic Diver
  • SSI Scuba Diver
  • SSI Open Water Diver
  • SSI Advanced Adventure Diver
  • SSI Sidemount Diving
  • SSI Cavern Course

More Info

MAYAN HISTORY & CULTURE

  • Mayan Inland Expedition - Explore the Amazing History of Coba & local Mayan Culture in Community Eco-Tourism Projects & Punta Laguna Nature Reserve
  • World Wonder Discovery - Visit Chichen Itza, Valladolid and a beautiful Cenote. A Full day out into the Fascinating World of Ancient Mexico, the Spanish Colonial Era & the Mayan Culture of Yucatan
  • Classic Tulum Bike Tour - The Breathtaking site of Tulum is the main focus of this bike tour which also includes a cenote & many other special features
  • Mayan Backroads - An Active Adventure into Nature & Rural Communities where we connect with Local Culture, gastronomy & cenotes
  • Tulum Jungle Adventure - Visit Tulum Ruins and then head into the nearby tropical Jungle to explore cenotes, lagoons, zip lines and the native culture
  • Tulum Mayan Underworld - Visit Tulum ruins, explore an outstanding underground river and snorkel with colorful fish.
  • Bacalar - Lagoon of 7 Colors. Integrating yourself with the elements!
  • Rio Lagartos - Discover this pristine nature reserve, las coloradas and a stunning Cenote!

More Info

HOLISTIC & WELLNESS

Cenote Sound Journey - An Enlightening Adventure of the Spirit including a Musical Meditation Session within the Underworld.

Temazcal & Cenote - An Exploration of a Fascinating Mayan Healing Ceremony with numerous Health Benefits & Cultural Insights.

XCARET / XENSES / XPLOR

  • Xcaret Tours and Tickets
  • Xcaret Park Day Trip, transportation and Cultural Night Show
  • 2 Day Combo Tour, Xcaret, Xel-Ha, Xplor and Chichen Itza Option
  • Xenotes

More Info

MORE TOURS by Civitatis

  • Catamaran Cruise to Isla Mujeres
  • Chichén Itzá and Chichi Kan Cenote Day Trip
  • Excursion to Xel-Há Natural Park
  • Xcaret Park Day Trip
  • Tulum & Akumal Day Trip + Snorkelling in a Mayan Cenote
  • Chichén Itzá and Tulum 2 Day Combo Tour
  • Isla Contoy & Isla Mujeres Tour
  • Tulum & Coba Day Trip
  • Camel Ride in Riviera Maya
  • Transfers

More Info

AROUND TULUM

  • Tulum Ruins, Akumal Turtles & Cenotes Tour - Swim with Turtles, Visit Tulum Ruins and Cenotes
  • Tulum and Cenote Half Day - Explore Ancient Ruins & Jungle Cenotes with Expert Guides
  • Snorkel Discovery Half Day Tour - Snorkel with Sea Turtles in Akumal Bay & Cenote Tour (AM)

More info

AROUND QUINTANA ROO

Isla Mujeres / Horseback Riding / Sunset Sailing

More info

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Some links in this sub are affiliate links, doesn't cost anything extra, it just helps keep the sub running. We vet what we recommend based on service quality. Found something better? Tell us, we're always adding options.

Mexico Kan Tours is one of the oldest, most professional and reliable tour and transfer operators in Tulum. We trust them with our members, and you will not be disappointed.

Scuba Tulum stands as one of Tulum's most established, thoroughly professional, and consistently dependable dive shops. Our confidence in them to serve our members is unwavering, and you can expect nothing but satisfaction from their services.

Remember to check out Frequently Asked Questions

With love from Tulum ❤


r/tulum • • 23h ago

Beach Clubs Tulum party recs?

6 Upvotes

my friends and i (all 23f)are visiting tulum in November mid (14-19)- how is the party scene during that time? and any recommendations for parties in budget (under 100usd)


r/tulum • • 16h ago

Beach Anyone going to Gitano Beach Full Moon Rising on October 24? 🌴

1 Upvotes

Hi everyone! We’re a group of four staying at Nômade Tulum and planning to go to Full Moon Rising at Gitano Beach on October 24. We’d love to meet some friendly people to hang out with and enjoy the evening together. Anyone else going? Feel free to comment or send me a DM!


r/tulum • • 1d ago

General Looking for a monthly rental in Tulum (Dec 30 – Jan 30) | $1,200 USD budget

6 Upvotes

Hi everyone!
My partner and I are from Argentina, and we’re planning to stay in Tulum from December 30, 2026, to January 30, 2027.
We’re looking for an entire apartment or condo for two people, ideally with 1 or 2 bedrooms. Our maximum budget is $1,200 USD for the entire stay, including all taxes and fees.
We’d prefer a safe area, ideally within a 10–15 minute bike ride from the beach.
We’ve been checking Airbnb and other rental websites, but prices seem pretty high for those dates.
Does anyone have recommendations for trustworthy local rental agencies, websites, Facebook groups, or property owners offering monthly rentals?
We’re also open to renting directly from owners, as long as it’s safe and legitimate.
Any tips or personal experiences would be greatly appreciated!
Thanks in advance!


r/tulum • • 1d ago

General Morning Coffee Meet and Greet?

3 Upvotes

Any travelers or locals alike interested in organizing a morning coffee get-together sometime this week? Nothing crazy or too committal, just a way for us all to connect?

Im noticing what seems to be quite a few solo travelers wandering around town so if you’re one of them, so am I! Hi 👋🏼


r/tulum • • 2d ago

General Flight Cancellations to Tulum

Post image
95 Upvotes

What do you think about airlines canceling flights to Tulum?


r/tulum • • 2d ago

Beach Clubs Chill beach clubs?

2 Upvotes

My friends and I are in Tulum right now and we've noticed a lot of spots feel pretty empty. Are there any beach clubs with a chill vibe that still have a decent amount of people at this time of year?


r/tulum • • 3d ago

Transportation Safest, Luxury, and Most Reliable Private Transportation from Cancun Airport to Tulum?

1 Upvotes

Hi everyone! I'm traveling to Tulum in November with a group of people, and I'm looking for recommendations for the absolute safest, most reliable private transportation company from Cancun Airport to our villa in Tulum (and back). The trip is about 1hr 40 mins from airport to villa.

There will be 3 of us on the way there and 5 on the return trip. I'm organizing transportation for the group, so I really want to make sure I'm choosing a reputable, trustworthy company that everyone can feel comfortable with.

Budget is not a concern. I'm more than willing to pay extra for peace of mind. I don't necessarily need a luxury vehicle, but I do want a comfortable, well-maintained vehicle, professional and vetted drivers, excellent communication, and a company with a strong track record for safety and reliability.

I've seen USA Transfers recommended quite a bit, but I'm also looking into Black Luxury Service and SEVA Tulum.

For those who have made this trip, which company would you trust the most? I'd really appreciate firsthand experiences, both positive and negative!

Thank you!


r/tulum • • 4d ago

Lodging Beachfront Accommodation Recommendations

5 Upvotes

We’re staying in Bacalar for a week in January and still deciding where to stay on the Yucatan peninsula for the 2nd week.

We’ve never seen the Caribbean so we’re pretty intent on getting a beachfront room/suite. Tulum is our most likely choice.

Beachfront room is non-negotiable. Optimally with a nice private outdoor lounging area/patio/terrace to lounge in during the day.

We were about to book at Nomade but we were slightly turned off by having to pay the full balance up front, especially after reading about Our Habitas shutting down overnight.

Who’s had good similar experiences where?

Gracias!


r/tulum • • 4d ago

Bars & Clubs NYE in Tulum

4 Upvotes

A group of us are heading to Tulum for NYE. None of us have been before. Where’s the best place to party on NYE?


r/tulum • • 6d ago

Cenotes Cenote Clarity & best options after heavy rains

4 Upvotes

Any tips on which cenotes have the clearest waters right now, given the heavy rains last weekend?

I recently learned some cenotes become very cloudy and can take a few weeks to clear up.

Thanks in advance, y'all!


r/tulum • • 6d ago

Transportation ADO buses from Tulum Airport to Tulum Centro

6 Upvotes

Hello everyone! I have an upcoming trip to Tulum and will be arriving at Tulum Airport. The latest departure to Tulum Centro showing on the ADO app is 3:30 PM. Does anyone know if there are later buses that aren't listed online? I've seen people mention that buses run pretty frequently, so I'm wondering if I could just purchase a ticket at the airport, or does this mean the later departures are already sold out? Any help or tips are appreciated, thanks so much!


r/tulum • • 7d ago

Lodging Che hostel or Mayan monkey

7 Upvotes

Hi,

Me and my partner are visiting in November. We are staying some hotels in the hotel zone and also in some air Bnbs in La Valeta but we are looking for something in between with a bit of atmosphere where we can meet other travelers. Would you recommend Mayan monkey or che? Which do you think will be the busiest? Has anyone got any recent photos or videos of the amesphere in either.

🐒

Cheers


r/tulum • • 7d ago

Restaurants Tulum week before Halloween

1 Upvotes

Any recs for mexican eats maybe in the town center? Chilaquiles, refritos, even a burrito. I’m staying in the hotel zone but wanting to explore other places. Bonus if vegetarian adjacent.


r/tulum • • 8d ago

Weather Early July vs Early September Wedding in Tulum?

5 Upvotes

Hi all! My fiancée and I are debating what time of year would be better to have our wedding in Tulum. We aren’t doing a beach wedding, so the actual condition of the beach won’t be a huge factor. I am more concerned about the weather and temperature we will be subjected to 😂 especially considering wedding attire and hair and makeup. We have been to Tulum once, and it was early July. It was very hot from what I remember, and I was probably wearing shorts and a tank top, still burning up. Anyone have personal experience here on what is best and what would be more comfortable, and what some of the potential trade-offs would be?


r/tulum • • 9d ago

Advice Shop that will take one person snorkeling while one scuba dives

3 Upvotes

Hey all traveling down soon with my somewhat elderly mother. I'm hoping to get in a day or two of cenotes diving. Ideally somewhere that my mom could come along in the van and snorkel that's pretty. Any shops offer this? Thanks

Edit: bonus points for any unusual/less traveled cenotes as I did many of the most popular ones recently.


r/tulum • • 9d ago

Advice Tulum by car or taxi ?

10 Upvotes

Hi everyone! My boyfriend and I are traveling to Tulum at the end of the month and we'll be staying at Kan Hotel.
For anyone who's stayed there, what did you think of the hotel and its location?
We'll have a rental car anyway, but we're a bit worried about leaving it parked in town or near the beach clubs. Is car break-in/theft something we should be concerned about? Would you recommend using taxis instead when going into town or to the beach clubs, or is it generally safe to drive and park?
And lastly, what beach clubs would you recommend for a couple? We'd love to hear your favorites, especially places with a nice atmosphere, good food/drinks, and a beautiful beach.
Any tips or recommendations for Tulum would be greatly appreciated!


r/tulum • • 9d ago

Transportation How do the buses work here?

8 Upvotes

How do the colectivos work in Tulum?
Where can I find the routes and schedules?
I'd like to go from La Veleta to Chedraui or the beach (hotel zone and the north end of Tulum beach) or Playa del Carmen.
Does it go to south to the lagoon?


r/tulum • • 11d ago

Lodging Guys whats happening in Habitas Tulum ?

13 Upvotes

I have heard there was a mass layoff with no severance for the staff and the guests were stranded with no power and water. Is it all true ?


r/tulum • • 12d ago

General Mobile massage therapist

6 Upvotes

I am looking for a mobile massage service for me and my friend for a long term booking 4x a week for a good deal. Can anyone recommend me someone that is reasonably priced and also knows how to massage / handle pregnant women? Preferably massage / lymph drainage package


r/tulum • • 12d ago

Advice Any Yoga Studios with Air Conditioning?

4 Upvotes

Are there yoga places with AC in Tulum that are also open during October?

Studios with strong fans on full blast could be an alternative.

Thanks in Advance. Tulum is awesome (outside the hotel zone)!!


r/tulum • • 12d ago

Beach Clubs Adult fun for non-clubbers

7 Upvotes

Hey all!

I’ll be returning to tulum for the 4th time this February. So far it’s just been me and my kids (2018, 2023, 2025) but this year we are empty nesters and it’s just me and my husband- his first visit. I don’t know anything about adult-focused tulum.

I’ve always used the public beaches with no complaints but for our couple trip I’d love to treat myself to a daybed at a beach club. Can anyone recommend their fave beach club/s that’s not a total rip-off? I have no problem with a reasonable minimum spend and prefer a chill non-party vibe. I do not want to feel like I crashed a bachelor party.

Also looking for your favorite late-ish night spot for a drink (like 9 pm lol) - not in the ZH. I’ve never stayed out past dinner time!

And… your fave cenote. I’ve done gran cenote, & cenotes calavera (least fave), cristal, and escondito. What should I do next??? My taxi driver last year recommended cenote corazón so that’s high on my list.

We won’t have a car, if that matters for recs. I rented e-bikes last year and it was awesome. No problem getting to the beach, town, and cenotes by bike. We biked everywhere except the airport. Planning to do that again.

Thank youuuuu.


r/tulum • • 13d ago

Events Experience with Ambre Epices as a Wedding Venue

3 Upvotes

My Fiancé and I are planning out our wedding and we really liked our site visit of the Amber Epices Jungle Villa. We decided to move forward with them and we are attempting to make our deposit payment but the payments continuously get declined by our banks. We’ve had calls with the banks to allow the transactions, but trying again leads to the same result, transaction blocked.

We met the on-site concierge during our visit and he was great and very informative, but now we are communicating with the property manager who lives in Morocco to actually complete the booking.

The payment link they sent us looks pretty sketchy (it’s called secure and pay dot com - I’m spelling it out, it’s a URL). I don’t see much online presence for the payment portal and I think it’s odd we are being asked to pay in Euros rather than Pesos or USD.

Looking up the venue, they have a great instagram page, and people in the area know about it and has been mentioned on several wedding venue review sites, even one of the planners we are working with has it on their list of venues they’ve done before so we are fairly confident that the venue is a legitimate operation but this payment process has been horrible and has reduced our confidence in our first choice of venue.

Has anyone here had experience with this venue? If so, did you encounter similar issues with paying for the space? Any help is appreciated!


r/tulum • • 14d ago

Advice Tulum, Mexico for a Babymoon?

0 Upvotes

Hi there! My husband & I are planning our Baby Moon & we are wanting to go somewhere decently priced with a beach! I love Mexico so much & have never been to Tulum, so that is what we are thinking! I will be around 30 weeks at the time (early November). Obviously, I’m not looking to do any crazy excursions or anything like that. Maybe just checking out the area & enjoying ourselves :) Has anyone been to Tulum in November that can tell me what it is like? More so, if anyone has been while pregnant! Any recommendations? I’ll take any tips/advice! Thank you! 🩷