r/steammachine • u/nariz_choken • 11h ago

Question Initial setup failed, unable to download required updates

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Got a steam machine, hooked it up, started initial steam os setup

.. everything going well until...

Ok tried wired, tried another network, rebooted router, tried hotspot from phone, same screen, will not continue from here...

Help! Do I need to return it?

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2

u/Effective_Top4102 11h ago

I'd message steam support as well not just reddit

2

u/nariz_choken 11h ago

I did... It's been a day no reply so I came here to ask

1

u/Martelol 10h ago

I'd try reinstalling SteamOS if you're comfortable with the procedure. There might be something goofy with the factory image on yours, somehow. Make sure to select the full reinstall option rather than the repair option when doing so.

https://help.steampowered.com/en/faqs/view/65B4-2AA3-5F37-4227