Subject: Start the Semester Strong: Technology Checklist for Fall 2026

 Below is a start-of-semester technology guide for new and returning students that outlines the accounts, services, and resources you will need for a successful start of the Fall semester. Completing these steps before classes begin can help prevent problems accessing your email, Brightspace courses, campus Wi-Fi, computer, printing, and other QC and CUNY systems.

 Start Here

• QC Student Orientation Guides
• QC ITS Student Support Page
• QC ITS Website Homepage

 Your Fall 2026 Checklist

 Students should complete these steps as early as possible:

 Claim and test your CUNY Login/CUNYfirst account.

1. Set up your CUNY Login MFA.
2. Access your student email and set up Microsoft 365 MFA.
3. Activate your Queens College Account Management System (AMS) account.
4. Submit your QCard photo and pick up your QCard.
5. Verify access to Brightspace.
6. Connect to the secured campus Wi-Fi.
7. Set up student printing.
8. Access Microsoft 365.
9. Explore free software and learning resources.
10. Confirm your CUNY Alert information.
11. Visit the ITS Student Tech Lounge.

 CUNYfirst and Your CUNY Login

Your CUNY Login provides access to CUNYfirst, Brightspace, DegreeWorks, Zoom, QC Navigate, and many other CUNY services.

 Save your CUNY Login username and eight-digit EMPLID in a secure place.

 Resources:

• Activate Your CUNYfirst Account
• Sign In to CUNYfirst
• Reset Your CUNYfirst

Set Up Both Multi-Factor Authentication (MFA) Systems

 To access QC and CUNY services, students must configure both MFA systems listed below.

 CUNY Login MFA is used for:

• CUNYfirst
• Brightspace
• DegreeWorks
• Zoom
• QC Navigate
• QC Service Desk portal

 Resources:

• Setting Up CUNY Login MFA
• ·CUNY Login MFA Video

 Microsoft 365 MFA

 Microsoft 365 MFA is used for:

• QC Student email through Outlook
• Microsoft Teams
• OneDrive
• Word, Excel, PowerPoint, and other Microsoft 365 services

 Resource:

• Access QC Email and Set Up Microsoft 365 MFA

 Please do not approve an MFA request that you did not initiate. Unexpected approval requests may indicate that someone is trying to access your account.

 Important Student Email Change

 All Queens College student email accounts are hosted on the centralized CUNY Microsoft 365 platform. To access your mailbox, visit Outlook and sign in using:

 Username: Firstname.Lastname##@login.cuny.edu

Password: Your CUNY Login password

 Students are assigned email addresses in these formats:

• Firstname.Lastname##@stu-mail.qc.cuny.edu
• Firstname.Lastname##@cuny.edu

 Messages sent to your associated CUNY student addresses are delivered to the same Microsoft 365 mailbox. The former Qmail system is no longer being used as the primary student login.

 Resources:

• Student Email Account Information
• Access QC Email and Set Up Microsoft 365 MFA

 Please check your QC email regularly. It is the official communication channel for messages from your professors, campus offices, and CUNY.

 Activate Your Queens College AMS Account

 Your Queens College Account Management System (AMS) account (formerly called CAMS) is separate from your CUNY Login and is used for:

• Secured campus Wi-Fi
• QC computers and computer labs
• Mobile printing
• Your QCard Account

 Resources:

• Activate or Reset Your AMS Account
• QC Account Management System Website

Get Your QCard

 The QCard is the official Queens College identification card. It is used for identification, access to certain buildings and rooms, computer labs, library services, campus events, and other services.

 You can pick up your QCard at the ITS Service Desk, located in the I-Building, Room 200.

 Before submitting your photo, activate your AMS account at https://apps.qc.cuny.edu/ams and follow the prompts. After activating it, please allow approximately 24 hours before attempting the online photo submission.

 Photo approval generally takes 24 to 48 hours. Allow up to three business days before visiting I-Building 200 to pick up your card. And remember to bring an unexpired government-issued photo ID for verification.

 Resources:

• Submit a QCard Photo Online
• QCard Information

 QCard Distribution & ITS Support Events

ITS will host a series of QCard Distribution Events from Monday, August 24 through Thursday, August 27.

 Location and Hours

• I-Building, Room 200 and the Patio Room: Monday, August 24, 9 AM – 11:30 AM
• I-Building, Room 200: Tuesday, August 25 – Thursday, August 27, 9 AM – 4 PM
• Patio Room: Tuesday, August 25 – Thursday, August 27, 9 AM – 6 PM

 Brightspace

 Brightspace is CUNY’s learning management system and is used for course announcements, assignments, reading, discussions, quizzes, grades, and other class materials.

 Students sign in using their CUNY Login and CUNY Login MFA.

 Resources:

• Brightspace Login
• How to Log in to Brightspace
• QC Brightspace Guide for Students

 A course may not appear immediately if you are recently registered or if the instructor has not yet made the course available. Questions about course content or course availability should first be directed to the instructor.

 Brightspace support staff will be available virtually during Welcome Week, from August 24 through August 27, 2026.

 Brightspace Support (Virtual)

Monday, August 24 (9 AM – 11:30 AM)

Tuesday, August 25 through Thursday, August 27 (10 AM – 2 PM)

Zoom Link

 Campus Wi-Fi

 Queens College provides two primary wireless networks:

• qwifi-secured – Uses your Queens College AMS username and password.
• qwifi-guest – Provides guest access without an AMS login.

 Your CUNYfirst credentials will not work for “qwifi-secured.” Use your AMS credentials. If your AMS password has recently been changed, you may need to forget the wireless network and reconnect using your updated credentials.

 Resource:

• QC Accounts, Wi-Fi and Access Information

 Student Printing

 Students can upload documents through QC Mobile Printing and release them at supported campus printers using their QCard.

 Resources:

• How to Use Pharos Mobile Printing
• Mobile Printing Frequently Asked Questions
• QC Computer Labs and Printing

 Mobile print jobs remain available for approximately 12 hours. Release stations are available in the following locations:

•  Powdermaker Hall, Room 210
• Rosenthal Library, Second Floor
• Queens Hall Lobby
• Music Library

 Black-and-white printing is currently five cents per letter-sized page. Color printing is available in most locations for ten cents per printed side.

 Microsoft 365

 In addition to email, Microsoft 365 provides access to productivity and collaboration tools, including Outlook, Word, Excel, PowerPoint, Teams, and OneDrive.

 Resources

• Download Microsoft 365 on a Windows Device
• Download Microsoft 365 on a Mac Device
• Install Microsoft 365 on an Android Device
• Install Microsoft 365 Mail on an iOS Device

 Free Learning and Software Resources

 LinkedIn Learning: QC Students have access to LinkedIn Learning online courses covering technology, business, creative skills, career development, artificial intelligence, Microsoft Office, and many other subjects.

 Resources:

• Log In to LinkedIn Learning
• How to Use LinkedIn Learning
• LinkedIn Learning Login Video

CUNY Apporto: Apporto provides browser-based access to selected academic software, including applications such as SPSS, SAS, MATLAB, Mathematica, Maplesoft, ArcGIS, and Microsoft Access.

 Resources:

• CUNY Apporto Information
• Log In to Apporto

 CUNY Alert

 CUNY Alert provides emergency, safety, weather, delay, and campus-closing notifications by text, email, and telephone. All new students are automatically enrolled in CUNY Alert, but students should still confirm their campus, email address, telephone number, and notification preferences.

 To review your information, sign in to CUNYfirst and select the CUNY Alert tile.

 Resource:

• CUNY Alert Information

ITS Student Tech Lounge

 Need help?

ITS Service Desk: 718-997-4444

Email: [support@qc.cuny.edu](mailto:support@qc.cuny.edu)

Support Portal: https://support.qc.cuny.edu/support/home

 The ITS Student Tech Lounge is located at the ITS Service Desk in I-Building 200/201. It provides students with a place to study, connect to Wi-Fi, charge devices, use technology, and receive hands-on assistance during open hours.

 Current Support Schedule

 As of August 4, 2026, the summer schedule remains in effect through August 14. 

• In-Person: Monday-Thursday, 9:00 AM – 4:00 PM
• Last walk-in: 3:30 PM
• Online Support: Monday – Thursday, 9:00 AM – 10:00 PM (Zoom Link)
• Friday and weekend support: Closed during the summer schedule

 Fall semester hours will be posted on the Queens College ITS website. Hours may change during opening weeks, holidays, and campus closures. Please visit the ITS website or your QC email for updates.

 We hope this guide helps make the start of the Fall 2026 semester a little easier. And remember, we are ITS, and we are here to help. Wishing you all a successful semester!

Troy J. Hahn 

Vice President for Finance and Administration (Interim) &
Chief Information Officer
Queens College, City University of New York
E-Mail: [troy@qc.cuny.edu](mailto:troy@qc.cuny.edu)

“You heard what you wanted to hear, believed what you wanted to believe.” – Obi Wan Kenobi

Academic Calendar Only

https://www.calendarwiz.com/calendars/calendar.php?crd=queenscollege&cid%5B%5D=170438

Full Calendar

https://www.calendarwiz.com/calendars/calendar.php?crd=queenscollege

New Students (Freshmen)

https://www.qc.cuny.edu/aac/incoming-freshmen-know-b4u-go/

New Students (Transfers)

https://www.qc.cuny.edu/aac/incoming-transfer-know-b4u-go/

Prospective Transfers (course equivalencies)

https://explorer.cuny.edu/transfer-rules

Campus Map

https://www.qc.cuny.edu/a/campus-map/

CUNY Portal (Blackboard / CUNY First / Degreeworks)

https://www.cuny.edu/cuny-login/

Account Management System (Computer Lab / myQC / QC services) [formerly Cams]

https://apps.qc.cuny.edu/ams

QCard (Requires Cams Account)

https://www.qc.cuny.edu/its/qcard/

QCHub (Financial Aid and Registrar)

https://www.qc.cuny.edu/qchub/

Forms:

https://www.qc.cuny.edu/registrar/forms/

Graduation, Diplomas, & DegreeWorks:

https://www.qc.cuny.edu/registrar/graduation-diplomas-degreeworks/

QC Social Media Pages

Unfortunately QC randomly posts important announcements to them, so probably best to follow all of them

• https://www.instagram.com/queenscollegeofficial
• https://www.instagram.com/qcfye
• https://www.instagram.com/queenscollegesa
• https://twitter.com/QC_News

Class Search (No Login)

https://globalsearch.cuny.edu/CFGlobalSearchTool/CFSearchToolController

Parking (Requires Cams Account)

https://apps.qc.cuny.edu/ParkingAdministration/Logon.aspx

Academic Advising Center (Student Resources, Calendars, and Documents)

https://www.qc.cuny.edu/aac/

CUNY Alert

https://www.cuny.edu/cuny-alert/

Online Support

https://support.qc.cuny.edu

The Office of Student Advocacy & Appeals ([student.advocacy@qc.cuny.edu](mailto:student.advocacy@qc.cuny.edu))

• https://www.qc.cuny.edu/saa/
• Frese Hall: Room 201 (718-997-4486)
• Mon-Thurs: 10 am – 4 pm Fri: Closed for Appeal Processing

Student Affairs ([vpsa@qc.cuny.edu](mailto:vpsa@qc.cuny.edu))

• https://www.qc.cuny.edu/student-affairs-enrollment-management/sa/
• Student Union, Room 327 (718-997-5500)

Special Services for Students with Disabilities ([qc.spsv@qc.cuny.edu](mailto:qc.spsv@qc.cuny.edu)​)

• https://www.qc.cuny.edu/sp/
• Frese Hall Room 111 (718-997-5870)

QC Navigate

https://qc-cuny.navigate.eab.com/app/

Counseling Services

https://www.qc.cuny.edu/cs/

Shuttle Bus Service has been discontinued.

IT Help Desk

https://support.qc.cuny.edu/support/home

IT Help Desk Reservations (On-Campus)

https://outlook.office365.com/book/ITSLoanerDeployment@CUNY907.onmicrosoft.com/

Dining and Food Services

Main Dining Hall

• Monday-Thursday, 8:00am-8:00pm;  Friday, 8:00am-3:00pm;  Weekends, 8:00am-3:00pm

Student Union (Main Floor)

• Monday-Thursday, 8:00am-5:00pm; Friday, 8:00am-3:00pm;  Closed Weekends

Kiely Kiosk (Second Floor)

• Monday-Thursday, 8:00am-5:00pm;  Friday, 8:00am-3:00pm;  Closed Weekends

Library Kiosk (Main Floor)

• Monday-Thursday, 8:00am-5:00pm;  Closed Friday & Weekends

Science Building Kiosk (Second Floor),

• Monday-Thursday, 8:00am-5:00pm;  Closed Friday & Weekends

Food Pantry (Knights Table)

https://www.qc.cuny.edu/sdl/food-pantry/

Multifactor Setup

• https://support.qc.cuny.edu/support/solutions/articles/15000116493-Setting-Up-CUNY-Login-MFA
• https://www.youtube.com/watch?v=hn1BHRUBqFc

Public Safety

• https://www.qc.cuny.edu/ps/
• (718) 997-5911 / (718) 997-5912

Grade Distribution

https://docs.google.com/spreadsheets/d/1mS6khEB6m8cPNenNvY9Tg6bJ6YkmcvCI

Jobs and Internships

CUNY Internships

https://cunyinternship-oaa-csm.symplicity.com/students/

Center for Career Engagement and Internships

https://www.qc.cuny.edu/academics/cei/

Unofficial Discords

Queens College Discord:

https://discord.gg/JvZCF9X5vj

QC CS Discord (Requires verification. Have a picture of your QCard and Schedule ready)

https://discord.gg/b4kfsBkDnP

Additional Resources

• https://www.qc.cuny.edu/a/current-students/
• https://www.qc.cuny.edu/covid/faqs-resources/

If anything's out of date, missing or no longer working, please let me know via DM.