I am a SFW creator, and today got a letter from allegedly Patreon support from email ending with [email]patreon.zendesk.com

I am unsure about validity of email and validity of a threat (account suspended by 22 October if no action taken). I live in Russia, I choose an option in 8-BEEN tax setting to not be an USA resident, but formally I filled all other miscellaneous fields as USA resident to avoid tax? I don't remember.

My name is Emma, and I'm on the Operations Team at Patreon. In order to protect creators and their fans, Patreon occasionally requires creators to verify their identity. This helps keep Patreon safe and builds community trust.
 
I am reaching out to you today to request a copy of your government-issued photo ID. Patreon uses Stripe, a third-party provider, to collect and verify IDs securely. Please use the following link to upload your ID: xxxxxxxx. Rest assured, we will only use your ID to verify your identity.
 
A few important notes:

The link expires after 48 hours and can be used only once.

If it’s no longer valid, reply here and I’ll send a fresh link.

 
Once you’ve submitted your ID, please reply to this email so that I can verify your account.
 
Please reply by October 22, 2026. If we don’t receive your ID by then, your account will be suspended, which may result in a loss of income.

Might sound like a silly question, but I hope offering services that doesn't violate any of the community guidelines apart from posting content can you offer one on one Coaching?, say via MS teams. In this tier you access content plus you get 2 hours of Coaching.

Hey all! So I've been using Patreon for sometime and I have been very focused on posting to my page all year. My page is about my character designs and my art process, I tend to post written tutorials and as of recent I just started posting videos. My main goal with my Patreon is to build up free members and get my engagement up so that way my memberships can be more appealing. I've been posting to Bsky and instagram reminding my following to check out my Patreon whenever I post, however I feel as though this isn't reaching enough folks.

I currently have 16 free members and my engagement has been steady with 3-7 views a day. Looking at my graphic, 99% of my views comes from direct links. I was wondering what tactics do you guys use to get views and engagement up on your Patreon pages? Any advice would be helpful!

I say seemingly because that's the only explanation I can think of. Upon finding this out, I immediately changed my password and updated my financial information. I requested a refund from both creators immediately.

Somehow, despite all of this happening *this morning*, my request got rejected on the grounds of being outside the refund window of 60 days. I shouldn't have to explain how that makes no sense

I put in a request with Patreon Support directly after this and now I'm just waiting for a response, but I'd like to know if there's anything else i should do

(Won't be able to respond for a couple of hours after posting this just fyi)

Im a NSFW Artist and right now im experiencing a spike of growth. I currently have a 3$ Tier with access to pretty much all content (the most popular one) and a 10$ Tier with access to everything +animations. My idea was to insert a 6$ option with access to comics, so to have the 3$ for illustrations, 6$ comics and 10$ animations. The feeling is that while creating a new 6$ tier all together would be just fine, changing the 3$ Tier, while grandfathering the old subs, would give the option to highlight the tier as the most popular, while re-adding back the 3$ tier would maintain the entry level option.

Is the reasoning sound? Does it go against patreon tos?

So I got a message that they would charge me IGV (Peru taxes) starting November 1. The payment method I receive is through PayPal, so I'm not sure if that would affect it there, or if it will affect it if I receive the payment through a bank transfer.
Idk how it works if my Peruvian bank isn't linked to Patreon. PayPal only.

18% is a big number, so I'm not sure if that would affect me or if I support a Patreon creator.

I was thinking about changing the country but I'm not sure. Do you know anything about this?

Thanks in advance.