r/options • u/MrHandyman4851 • 6h ago
Boxtrades.com spotty order book
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Is there a way to contact someone running boxtrades.com? The order book seems to cut in and out and then vanish for a while, and then it disappears for seemingly all time periods. The 1- and 2- month periods seem to be more stable.
It seems like when there's a refresh, it fails to pull new data so it all gets wiped out. Something breaking with the syntheticfi connection perhaps?