r/onedrive • u/HeadSpaceUK • 11h ago
MY FAILED MICROSOFT SUPPORT QUESTION [URGENT HELP] How do you actually speak to a person?
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Every avenue I try is AI, you try to get support online and it's AI, you go to ring them up and it's AI.
The AI hangs up on you.
You open a support ticket and you get an AI response and it automatically closes the ticket.
This is absolutely insane. I am in a really horrible patch where I have had something malicious done to me and I really need some help.
I have been trying all day to actually get to talk to a PERSON to resolve my issue.
I have sent an email through the OneDrive App to the OneDrive Support team, but I do not know if I will ever get a response.