2 hours before our connecting flight, Iberia decided to re-book us a flight 20 hours later because they "thought" we wouldn't make it. We made it and they already re-sold our seats and refused to let us on.

[u/styleuno]

4:25pm scheduled connecting flight from Madrid to Miami, not a short flight.

We only had about 55 minutes to transfer but we've done it multiple times before. Our initial flight from Vienna to Madrid took off 20 minutes late but we arrived only 5 mins late. While on the flight, 2 hours before our scheduled connecting flight, we get the first text message that they rescheduled us to 11:30am the next day because we "missed" it. Wtf.

We arrived only 5 minutes late and still had time to get to the gate so ofc we still go for it.

Pregnant wife, 2-year-old toddler, and me with a herniated disc in my back still made it to the gate on time. 4:05 pm. Gate still open.

Our boarding passes no longer work and they immediately tell us there's no chance of us getting on the flight because they already gave away our seats and now there are no available seats.

We argued it until they called security on us. Lady was a witch, refused to even tell me her name to file a complaint. Pregnant woman and 2-year-old and they gave the last 2 seats to standby passengers while we were standing there.

To add insult to injury it took 4 hours to get to the hotel they put us in because the car seat was checked and we didn't have our checked luggage so we had to wait for their hotel transport that comes once an hour and only fits 7 people. Then they put us in a 2-star hotel and even worse we stayed in what looked like a project building across the courtyard from the hotel. The food was a kids menu buffet of french fries, chicken nuggets, and pasta.

According to EU law we can get €600 per passenger and I will be filling for it but now we're heading to the airport for our new flight.

Never flying Iberia again.

EDIT: they never actually called security, she was just bluffing so no it's not like we went crazy or anything. Obv were mad they were giving our seats to standby passengers as we watched.

[u/AutoModerator]

Hello, u/styleuno ! Thanks for your submission to r/extremelyinfuriating, your post is up and running!

This is a general reminder to check out our rules in the sidebar. If your post breaks the rules, it will be removed by our moderators.

We would like for each and everyone to feel welcome on the subreddit and to keep a healthy and safe environment for the community.

Thanks :)

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/AdVegetable2870]

I'm rapidly reaching the conclusion that nobody who takes money for services can ever be trusted.

[u/Abood_Shattah]

Post a followup. This is really extremely furiating man. Im really sorry thst happened to you and your pregnant wife (congrats by the way) and kid.

[u/CVGPi]

Could it be that YOU got on the connecting flight, but the checked luggage wouldn't have?

[u/guineapigenjoyer123 → u/CVGPi]

The baggage would’ve made it airports have cut off times for connections and they wouldn’t have sold them the tickets in the first place if they thought the baggage wouldn’t have made it it’s probably just that the second leg was overbooked

[u/Ok_Bear_1980]

Are you thinking what I am thinking b1? I think I am b2! It's refund time! or if they put up a fight, it's chargeback time!