r/discordhelp • • Jul 27 '26

ACCOUNT RISK ATTENTION: READ THIS IF YOU HAVE 2FA ON

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792 Upvotes

Someone has already talked about this before, but i think it's worth bringing up again just to raise more awareness

Right now there's a serious discord bug where if you disable 2FA it will log you out of the account from all devices, and when you attempt to log in it will STILL ask you for a 2FA code. Now, do you have your valid, unused backup codes? Cool, throw them in the trash because it won't even give you an option to use them despite their validity, and discord support is not aware of this issue and will simply tell you this (check the 4th screenshot)

As for why i disabled 2FA in the first place, it happened after i bought nitro and while i was exploring the perks and checking settings i saw 2FA on and it gave me ptsd because I've already lost an account to it before so i was like sure imma disable just to avoid being locked out, and i ironically got locked out in the process

If you want to disable 2FA for any reason, make sure that you at least have your phone number tied to your account (I couldnt tie my phone number to this account because of ANOTHER bug btw), or that you already have the authentication codes, as apparently backup codes are not enough anymore

Additional note: this is not a simple cache or session issue, I've tried logging in from multiple devices and browsers, i tried incognito modes after deleting browser's cache, restarted my devices, but to no avail.


r/discordhelp • • Apr 13 '26

Mod Post Protecting yourself from recovery scams

12 Upvotes

Hello everyone!

Recently, there has been an influx of recovery scammers in our community asking people to message them for “advice” or to recover their banned or stolen accounts, often for a fee.

Please do not message anyone who is offering any of these services as we cannot properly moderate it, and it may lead to further harm financially or to your accounts. The only people who can unban or provide support is Discord themselves, and all account-related communication must go through them. No one else can provide more support, “hack” into your stolen accounts to recover them, etc. By contacting Discord, you’re already doing the most you can to recover your accounts. Just remember that there is practically no reason why someone should have to send you “advice” privately instead of posting it publicly here for everyone to see.

Please also note we are **NOT** affiliated with Discord, and only exist to provide a community for people to get generalised assistance. The only genuine way to contact Discord is via https://support.discord.com. Any personally identifiable information, including email addresses, usernames, passwords, 2FA tokens, etc should NOT be posted here and will result in post removal.

If you get any unsolicited messages or comments from people who may be attempting to scam you, please reach out to one of us privately though the “Contact Mods” feature within Reddit with the offender(s) username so we can take action immediately. Thank you!


r/discordhelp • • 4h ago

Unsolved Banned without even doing anything

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3 Upvotes

Have you ever faced it lately? My alt account got banned for child safety and was marked for 2 years. The thing is that i didnt even do anything or was active on this account lately. This happened on my main aswell, i got banned for report misuse but i actually reported for NSFW content. Dont you think this is absurd what is discord doing lately and then ignoring our appeals?


r/discordhelp • • 9h ago

Unsolved Account limited because a server I was in broke tos

5 Upvotes

A server I joined for various dank memes got nuked because someone or maybe more posted things no one should and they definitely weren’t memes. I got limited access and a strike on my account standing for 2 years. What the hell do I do? Do I spam appeals or just leave it alone? I’ve read some other threads from the same or similar occurring 2 years ago with no real resolution and that is BLEAK.please help I don’t want to start a new account.


r/discordhelp • • 8h ago

Unsolved Account at risk, unable to view my account standing and active violations, unable to appeal

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5 Upvotes

I signed up for discord using only my phone number

I joined an NSFW server and found someone looking for sexting, after some chatting she sent me a pic (non-nude, no face)

I had to urgently go run some errands, and I forgot to reply or tell her anything about it

After around 3 hours I came back and sent her a text saying sorry only for me to realize I was blocked as the moment the text went through, my message turned red

Then I was promptly kicked out my discord account, logging back in showed that I was at risk without letting me go to my account standing or view what violations I had

I tried to appeal but was told I can't appeal if I didn't sign up using my email

Is there any way I can get my account back or schedule it for deletion?


r/discordhelp • • 10h ago

Unsolved Watching discord streams are super choppy/laggy when playing games

7 Upvotes

I have no idea what is causing the issue but I have practically tried everything and I'm going insane from this, any help would be appreciated.

The issue is whenever I'm watching a friend's stream while playing a game (windowed, fullscreen, etc) the stream is super choppy unless I alt-tab or mouse over them and when I go back to the game it stays fine for a moment before going back to being super choppy/low fps. I have tried disabling hardware acceleration in discord, changing the CPU affinity and resource allocation in task manager, disabling hardware acceleration via windows 10, changing display settings, changing Nvidia control panel settings, hard reinstalling discord (deleting all temp files and appdata before reinstalling), changing game settings - and NONE of this has worked. Literally everything was fine a few days ago and now it's like this and I have no idea why it's started acting up now.

Please help!


r/discordhelp • • 1d ago

Unsolved So you're telling me that this permanently terminates my discord account? wow, amazing. A good 4 years of my life and friends all gone.

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439 Upvotes

and yes i meant to say "woozy and excited" I dont spell good when i type fast.


r/discordhelp • • 6h ago

Unsolved MrBeast crypto scam hack

2 Upvotes

Pretty much I got hacked, the problem is that its still going, sending it to one person every hour, Ive activated 2auth, created a passkey and changed my password twice, even logged out of all known devices. But for some reason its still sending to people, idk why and idk how but I just need some kind of way to make it stop, please help


r/discordhelp • • 2h ago

Unsolved I'm just wondering (contacting support)

1 Upvotes

17 days ago now, I reported a friend of mine who's account was hacked and they had sent me a dodgy link (which I did not click). As I reported it, my Discord crashed and logged me out.

For some reason, it wouldn't take my password. Usually, I use my phone app to log in when this happens, but it somehow logged me out of my phone app as well? Well, my email the account was attached to I had lost access to years ago as I have had this account for ten years, I didn't even check to see which email everything would be sent to.

So I contacted support and got their AI telling me they couldn't do anything and I "just need to make a new account", which I am sure many of you will see why this upset me to hear after losing a ten year old account - some friends I'll never be able to contact again for example.

After some back and forth, I asked the AI chat bot to put me in touch with a real human. This was 17 days ago and not a peep from them. I check my emails five times a day and check the actual site every day. My ticket is still open, and I did end up sending another message 7 days ago with every bit of information I could provide about my account.

I'm paying Nitro currently, and I cannot access the account. I'm stuck and anxious and don't know what to do. I know sending more tickets just puts me at the bottom of the queue, so I am not pestering them since my last message. How long does (human) support usually take and do you think I am shit out of luck like the AI said? I also don't like paying for something I am currently locked out from, but I have no way to cancel Nitro without being able to get on my account unless I go through Paypal, but I really don't want to do that.

Do you think I'll get a response within the next month or should I try and cancel my Nitro? There's people on that account I don't have any way of contacting, some friends I've had for 10 years. It really sucks. Luckily, I had some of them added on Steam, else IDK what I would be doing rn. Thanks for any advice and sorry if there's nothing I can do but wait and I just wasted everyone's time with this post haha


r/discordhelp • • 2h ago

Unsolved Question

1 Upvotes

What's happening with discord bounty hunt ?


r/discordhelp • • 6h ago

Unsolved My account got suspended due to fasle child safety warnings.

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2 Upvotes

I had 3 consecutive double warnings (meaning that i got 2 warnings for a single message somehow). one of them was "teşekkür ederim hanım efendi" (meaning "thank you madame" in english) to a 21 year old person, the other was "bu" (meaning "this" in english) (and it wasn't pointing to anything related children or drawings of children), and the last one was "holy based" (again, it wasn't related to anything children). 3 x 2 warnings equals 6, and my account is gone. and discord did not remove the warnings either, saying that they indeed violated child safety.

what the hell is going on? I lost access to my account for 3 months now and i have appealed in app and it also auto rejected it, and i appealed from their support website and it also auto rejected it via bot. i appealed with a general question and it also auto rejected it via bot.

does things like this happen to you a lot? what is the solution?

My current solution is that i just ditched discord and switched to some other chat app. but how to solve this problem?


r/discordhelp • • 3h ago

Unsolved Discord account stolen despite 2FA — original Mail.com email permanently deactivated, support says recovery is impossible. Any solutions?

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1 Upvotes

r/discordhelp • • 10h ago

‎Solved Discord Stream Lag on Second Monitor While Gaming – FIXED by Disabling Game Mode

3 Upvotes

I’m on Windows 11 with two monitors, an RTX 5080, and a Ryzen 7 9800X3D. While Lost Ark is running, my Discord desktop stream stutters when Discord is on my second monitor, but not when it’s on the primary monitor. Discord in a web browser works normally. Hovering the mouse over the Discord window temporarily fixes the stutter.

I tried changing G-SYNC, hardware acceleration, FPS limits, and power settings, but none of those helped.

What fixed it for me: Discord User Settings → System → Game Mode → turn off “Enable Game Mode,” then fully quit and restart Discord.

This fixed the issue on my setup; your results may vary.


r/discordhelp • • 8h ago

Unsolved Trying to join my friend's server yet this keeps happening

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2 Upvotes

I live in Bangladesh. I am a Windows 11 user. I tried using multiple browsers and I only have 1 device which is a PC.

I also tried installing the app yet it doesn't work..


r/discordhelp • • 9h ago

Unsolved how do I get a super rule-breaking server with potentially illegal content banned?

2 Upvotes

Reporting doesn’t work. I have been reporting this server for over a year as they continue to produce and post harmful content. I am only in this server to report it. It is directly breaking the rules unambiguously.

How the hell does Discord get away with allowing servers like this to exist despite multiple reports? I feel trapped in a cycle of being nice to the owner because I’m afraid of him finding out it was me.

Every day I feel more complicit in the server’s doings because Discord is ignoring me and I’m not in the same country as the owner. leaving doesn’t fix the issue


r/discordhelp • • 6h ago

Unsolved I got banned for no reason

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1 Upvotes

So like two weeks ago, I was messaging a lot of friends and adding people and then Discord sent me my first spam violation for no reason and then like a day later after I was able to talk again I got another one, but then I got four violations and like a span of an hour and I didn’t even spam and then they just rejected my appeal


r/discordhelp • • 7h ago

Unsolved discord logged me out from my account

1 Upvotes

Recently, while i was using discord, i suddenly got logged out and cannot access my account again because it reset my password and it asks my email now. i lost my access to email that is linked. but i still have an access to 2FA and Phone number. can i somehow log in again using the these information?


r/discordhelp • • 7h ago

Unsolved How do I access my banned/suspended account after my passkeys and backup codes not working?

1 Upvotes

Apparently, a week ago my discord account got banned for a reason I haven't know yet, why? Because it logged me out and removed my passkey from my mobile device, I couldn't log back into my account to check for account standing up until now, all because my passkey was removed and my backup codes didn't work at all while I never used them even a single time.


r/discordhelp • • 7h ago

Unsolved trying to make a new account but discord keeps making me do captchas

1 Upvotes

r/discordhelp • • 20h ago

Unsolved Brand new discord accounts being flagged and blocked.

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10 Upvotes

Has anyone dealt with this? I use discord at work and sometimes I have a VPN and recently I lost my original discord account for TOD violation that was subsequently removed. But completely lost access to it now. I created a new account, log into web client at work, message someone and get immediately kicked off all clients.

Why is this happening to me???

I cant even appeal anything because my app and webclient look like this (attached image) . There's literally nothing to click and discord support has been absolutely awful. Im an honest discord user who keeps getting their account booted and flagged as suspicious. I literally set this account up fully yesterday and when I go to use it at work. It absolutely self destructs. Im no longer using discord at work but now I need some guidance on how to appeal this? This is totally an error on discord end but im being tossed in a loop on support.


r/discordhelp • • 13h ago

Unsolved Friend was hacked, steps for removal?

5 Upvotes

An old coworker of mine was recently hacked on discord in a long chain of "try this game i made" from person to person, Im extra safe so i did a scan before even attempting to open the link and its an info grabber/keylogger. I let them know and they told me it just happened and they are fully logged out of discord and talking with discord support

I informed them to change passwords on another device and run a windows scan along with malware bytes. any recommendations i could give them to help with removal? im unsure on how deep these hacks go as ive never personally experienced one


r/discordhelp • • 4h ago

Unsolved Question.

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0 Upvotes

Hello, recently, one of my very good friends who I’ve talked to for 2 months or so has changed his profile picture to this, I don’t know if this is a glitch but resetting my app still brings me back to this default profile picture, he has had a profile picture that was normal in the past or for the last week but today without texting me why or what happened, he just put it on like that. And I know he wouldn’t quit because he has friends on here that he would never want to break contact with. So what happened here exactly?

FYI: his texting has become very rare and less frequent for the past week or so, I do not even get a simple “hello” or “how are you” from him when at the beginning our chats were super common.

So what is going on here? I need an explanation as to what could be brewing behind the scenes


r/discordhelp • • 14h ago

Unsolved Why don't I have the option to age verify with Google Play?

3 Upvotes

Title is pretty much self-explanatory. On the mobile Discord app, I only get the options for ID, face scanning, credit card and AgeKey, despite the official article about the system mentioning this method. Does anyone else lack the "additional methods"?


r/discordhelp • • 8h ago

Unsolved Friend's status says offline when they're online

1 Upvotes

So, today, i noticed that my friends status will go offline, and in order for me to "fix it," i have to refresh the app, but the problem continues soon after. I've already deleted the app and reinstalled it, along with restarting my phone. Does anyone have any idea how to fix this or know if this will go away? Thanks.


r/discordhelp • • 13h ago

Unsolved Android mobile popup notification issues

2 Upvotes

I am making this post because the original in the r/discordapp is getting buried and i fear it won't gain traction.

when receiving popup notification the from the app and opening the app or responding, the pop up notification does not clear or dismiss. It acts like i never responded to the message (only logged into android), the only way to clear it is to click on the notification to be brought to the message or swipe to clear, also it occasionally causes me to stop receiving notifications all together. This has been happening since 8am yesterday for me. Many other android users have also been complaining about the same thing across various android versions and devices that use android.

we have tried clearing cache, data, deleting and reinstalling, making sure all proper settings are active, restarting device, logging out of everything, and nothing has worked

I am on a samsung galaxy A53 5g, my android version is 16, one UI 8.0,

software version is: A536U1UESOGZH2 / A535U1OYMOGZH2 / A536U1UESOGZH2

The discord version is: 349.9