r/Dentistry • • Feb 11 '26

Dental Professional Sold and repaired dental equipment for over 20+ years — AMA about breakdowns, maintenance, and equipment costs (and costly mistakes)

97 Upvotes
Me and a couple fellow gearheads!

Hey Reddit 👋

I’ve been a gearhead in dental for a little over 20 years, working on both sides of the aisle — selling dental equipment and repairing it in real offices.

I’ve worked with:

  • Private practices, group practices, and DSOs
  • New builds, expansions, and 20-year-old offices trying to keep things alive
  • Chairs, delivery units, compressors, vacuums, sterilization, imaging, and “why is this beeping right now?” situations

I’ve seen:

  • Brand-new equipment fail way earlier than it should
  • Offices overpay for simple fixes
  • Preventable breakdowns that turned into five-figure problems
  • Great equipment ruined by bad installs or bad maintenance
  • Cheap equipment that actually held up better than expected

Ask me anything about:

  • What breaks most (and what almost never does)
  • Preventative maintenance that actually matters vs. busywork
  • When to repair vs. replace
  • What dentists routinely overpay for
  • New equipment pricing, bundles, and negotiation mistakes
  • Service contracts — worth it or not?
  • Red flags when buying used or refurbished equipment
  • Things sales reps don’t explain and techs wish you knew

I’m not here to sell anything, name-and-shame, or give legal/medical advice — just straight, practical answers from someone who’s been elbows-deep in this stuff for two decades.

Fire away!


r/Dentistry • • 3d ago

[Weekly] New Grad Questions

1 Upvotes

A place to ask questions about your first job, associate contracts, how real dentistry and dental school dentistry differ, etc.


r/Dentistry • • 1h ago

Dental Professional A somber post

• Upvotes

Just found out that one of the dentists in our relatively small-ish city took his own life yesterday, right out in front of his office. I didn’t know him well personally, but knew him of him as a colleague and he had spoken kindly of us to mutual patients. He had one the nicest offices (in terms of architectural style and updated equipment) in our town, and his social media always appeared upbeat and showing his latest adventures with his family. Never would have guessed something like this would happen to him. Just goes to show you never really know what someone is going thru. This job is fucking hard and so stressful in so many ways. Let’s just remember to cut ourselves some slack and also take care of and support each other however we can.


r/Dentistry • • 3h ago

Dental Professional Abscess because of periodontal disease or of endodontic origin?

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5 Upvotes

Patient is 45 years old. Booked an emergency visit because she had an abscess.

Tooth 14: Pulp chamber was opened at another clinic because the patient had lots of pain. When she came to our clinic, she didn’t have any pain from 14. Percussion test was negative. No pain on palpation. Endo is planned by the dentist who performed the access cavity preparation.

Tooth 15 however had an abscess. A 12mm pocket buccally. Pain on percussion. Pain on palpation. The patient was talking a lot and was very anxious so I had to calm her down and I had 30 mins for the check up so I completely forgot to check pulp vitality. I drained the abscess and did some scaling with ultrasonic in the deep pocket.

The patient will come back for a proper check up and I will do a pulp vitality test.

If you had to guess judging by the x ray (without pulp vitality test, and I KNKW that’s not ideal) do you think it’s a Perioendo lesion or endoperio lesion?

I’ve never had a case like this before. How would you treat the tooth? Prognsis? Would love some input from fellow dentists that have more experience than me.


r/Dentistry • • 4h ago

Dental Professional Orascoptic loupes

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5 Upvotes

Okay so i have 2 pairs of loupes. Both Orascoptic. I’ve had one pair since 2020 and the next pair since 2025.

I just sent in the first pair bc the hinge from the glasses to the arm broke. My second pair that i hate bc they’re so heavy, just did the same thing. I have it taped but it’s driving me crazy- tape works for 30 minutes.

Is anyone else experiencing this with Orascoptic, is there a way to connect them back to each other or did it snap off? This is getting ridiculous.


r/Dentistry • • 42m ago

Dental Professional What service you use for taking history and consent on iPad?

• Upvotes

In the office we signed up for Dental Intelligence for texting and medical history form taking services. Interested in using it along with an iPad chairside and played around with their Modento application. For one thing it asks you to enter your name and it searches as you type for the patient name. I have a big problem with the hippa privacy issue in that a patient could inadvertently see the name of someone else in the schedule and access it. Second to that their in take form takes a half hour to fill out and I don't see any other consent forms listed. So no oral surgery consent or anything unless I am missing something. So was wondering besides paper is there a better service or option out there for using your ipad??

Thank you

EDIT: Figured it out. You have to go to the engagement section and access the patient name from the patient finder. From there you select the patient and then documents and then send the consent to the device.


r/Dentistry • • 3h ago

Dental Professional Implant ID please?

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2 Upvotes

We havent seen this before and unsure what its compatibility is.

Thank you!


r/Dentistry • • 3m ago

Dental Professional Fanta endodontic rotary files- Rising system VS V-taper gold system? Your experiences?

• Upvotes

Greetings, I'm purchasing machine instruments for root canal shaping for the first time. I'm trying to find good files that are also relatively affordable. I have an option to choose between Fanta's V-taper gold and Rising system. Which one would be more beneficial to purchase/which one do you find better for endodontic practice? Thank you in advance for the help and kind regards!


r/Dentistry • • 7h ago

Dental Professional Intraoral camera

4 Upvotes

Looking for a decent intraoral camera. My DSO makes us buy these mouthwatch cameras and even when we treat them like glass they still break after about 1-2 years of use. Prices have tripled from what we used to get them for. I want something good that I can actually count on without a massive pricetag. I just want something affordable that doesn't need thrown out as soon as the cord breaks.


r/Dentistry • • 1h ago

Dental Professional Upcoming Complimentary (Free) Dental CE Webinars for the week of October 19th-25th 2026

• Upvotes

Upcoming Complimentary (Free) Dental CE Webinars for the week of October 19th-25th 2026

Register Here:

From the Preparation Design to the Final Restoration
Monday, October 19th - 8pm EDT / 5pm PDT
Jean Chiha, CDT
1 Live CE Credit
Course Supporter: Medit

Porcelain Veneers: From Preparation to Cementation
Tuesday, October 20th - 8pm EDT / 5pm PDT
Dr. Mario Romero
1 Live CE Credit
Course Supporter: Kerr Dental

Emergency Drugs: Is Your Office Prepared?
Wednesday, October 21st - 8pm EDT / 5pm PDT
John B. Roberson, DMD, FACD, FICD, FICOI, FIAOMS
1.75 Self-Study CE Credits
Course Supporter: HealthFirst

Chairside 3D Printing and the Ease of Digital Workflow: Changing the Future of Dentistry
Thursday, October 22nd - 8pm EDT / 5pm PDT
Dr. Roberto Macedo, DDS, MS, PhD
1 Live CE Credit
Course Supporter: Safco Dental Supply Co.

Weekend Sessions | Interproximal Reduction: Principles and Advances in IPR
Dr. Michael Florman, DDS
1 Self-Study CE Credit
Course Supporter: EverBrands, Inc.

Choose your session:
Friday, October 23rd - 9am EDT / 6am PDT
Friday, October 23rd - 12pm EDT / 9am PDT
Saturday, October 24th - 9am EDT / 6am PDT
Saturday, October 24th - 12pm EDT / 9am PDT
Sunday, October 25th - 1pm EDT / 10am PDT
Sunday, October 25th - 4pm EDT / 1pm PDT

Please visit our website for more live and on-demand complimentary CE courses:
Dental Learning

Join our Reddit Community here: 
https://www.reddit.com/r/DentalLearning/

Thank you and enjoy!


r/Dentistry • • 1h ago

Dental Professional Does anyone's office accept tricare?

• Upvotes

Someone just asked if we take military TRIcare insurance. is that a thing any of you take? does it pay okay? Should I look into credentialing my office with them if I have schedule space for it?


r/Dentistry • • 11h ago

Dental Professional Working without an assistant? Liabilities?

5 Upvotes

We bought a practice back in June (me & my mom), she is the one currently working as I am pregnant, and I very close to be due (next week lol). Anyhow, we've been unlucky with assistants.

We live in a state w/ EDDA's so with expanded duties, however the previous owner was paying an assistant as EDDA, but had no cert etc. We helped her w/ all that because we like things "legal," but she also left as she was having a baby too and is not planning on returning. We hired someone else, a new grad and this one gosthed us after 1 month.

My mom is foreign trained dentist and used to be an EDDA before getting her license so she is very comfortable working alone w/o Assistant, and we have Isolite. She believes is a good thing to not have an assistant for now, ramp up savings, pay off expenses from the purchase etc.

I am just worried we won't growth. The office is breaking even, and we could be paying ourselves if it weren't for the old/ new one time expenses. We both have savings to live on, plenty, and my husband makes enough for me to stay home.

My question is could we go w/o an assistant? Or is that something I have to have asap? I know from liability stand point we def must have, but it's nice to save payroll.

Thank you!!!


r/Dentistry • • 1d ago

Dental Professional Patient determined that their rectal pain is related to extraction of lower incisors after consulting AI.

123 Upvotes

Thanks again doctor Google. Patient has been experiencing severe RECTAL pain since they got their healing partial delivered after having lower teeth extracted the same day. They said they talked to AI and it told them there are nerves in the jaw that affect the pelvis and I must have damaged one. Said the pain is so severe, they are contemplating going to the ER. I told them to go and didn't even try to reason with them.

Literally, I miss when Dr. Oz was the worst source of misinformation we had to deal with.


r/Dentistry • • 4h ago

Dental Professional Credentialing Services

1 Upvotes

I got spammed with texts when I registered my Group 2 NPI by the insurance credentialing service companies, but had taken care of most insurance credentialing on my own but am currently struggling with Anthem/BCBS and considering using one of these services.

Has anyone used one of the credentialing service companies before and would you recommend them?


r/Dentistry • • 20h ago

Dental Professional I am a dentist 13 months in the wild - need some advice.

19 Upvotes

I’m a relatively new dentist, about 13 months out of school, and I’m struggling with whether I should stay at my current private practice or start looking elsewhere.

First, I want to acknowledge that I’m genuinely proud of how far I’ve come. There are procedures I’m confidently performing today that I was genuinely afraid to do just a year ago. I know I still have room to improve, particularly when it comes to speed and efficiency, but I’m learning, growing, and trying to become the best clinician I can be.
I’ve only ever worked in private practice, so I don’t have much experience with other practice environments to compare my situation to.

My boss, the owner dentist, is extremely knowledgeable and has been a great clinical mentor in many respects. I appreciate the opportunity I’ve had to learn from him, which makes this situation particularly difficult.

One of my biggest struggles has been meeting production goals. I’ve been journaling about my experiences since April, and it’s discouraging to look back and see how consistently this has weighed on me. I treatment plan to the best of my clinical judgment and within my scope of practice, and I explain to patients why I believe their treatment is necessary. However, many patients don’t return to complete treatment.

I recognize that case acceptance is a skill, and I’m sure there are things I could improve in how I communicate treatment plans. I’m willing to work on that. But I’m also starting to question how much of my production is actually within my control.

Over the past six months, I’ve noticed a pattern with scheduling. The front desk frequently places patients on my schedule who appear to have significant treatment needs, only for them to no-show. On the days when I do have a productive schedule, I sometimes struggle to keep up with the pace expected of me as a relatively new dentist.
Meanwhile, I feel as though production has become the primary measure of my worth at this office. My boss compares my performance to that of other dentists, and I’ve increasingly gotten the impression that he views me as underperforming. What’s particularly frustrating is that I don’t feel these concerns are always addressed directly with me, so I’m left trying to figure out where I stand.

To make matters worse, the workplace environment has become increasingly toxic. I’ve experienced what feels like ongoing gossip and bullying among staff members, and I’ve become concerned that I’m being portrayed negatively to the owner based on things being said behind my back. I don’t know how much of what I’ve heard is accurate, and that’s part of the problem. I feel like I’m navigating a lot of he-said, she-said rather than receiving direct communication and constructive feedback.
I’m a young female dentist, and I sometimes wonder whether my age and relative inexperience play a role in how I’m treated. I can’t say that for certain, but I do know that the current environment is taking a toll on me.

The difficult part is that I genuinely enjoy treating my patients, and I respect my boss’s clinical knowledge. I don’t want to walk away from an opportunity where I could continue to grow. At the same time, I don’t want to stay somewhere that is gradually eroding my confidence, especially this early in my career.

For those of you who have been practicing for a while, particularly those who have worked as associates in private practice:

How much of a struggle with production is normal during your first year or two?
How do you distinguish between legitimate performance issues that you need to work on and unrealistic expectations from an employer?
How much responsibility should an associate have for no-shows, scheduling issues, and patients who don’t accept treatment?
Have any of you left a practice with a good clinical mentor because the workplace culture was toxic? Did leaving turn out to be the right decision?

I’m not looking for reassurance that I’m doing everything right. I’m open to constructive criticism and genuinely want to improve as a clinician. I just don’t know whether this is a difficult stage of professional growth that I should work through or a sign that it’s time to find a healthier practice environment.
I’d really appreciate honest advice from dentists who have been in a similar position.

I apologize for being too lengthy. I am stumped.
Thank you for reading.


r/Dentistry • • 11h ago

Dental Professional Anyone have experience with the Glidewell Fastmill?

3 Upvotes

Looking into the possibility of a milling unit for the office. I am more familiar with cerec but the prices are bonkers & I have my reservations about DS. I’ve seen mostly positive stuff about the glidewell mill but was hoping for some first hand insight. I believe they’re bundling it with the Medit900 or 700 based on what package you choose.


r/Dentistry • • 12h ago

Dental Professional Differentiate between different developmental defects

2 Upvotes

How do you differentiate between hypoplasia, hypomineralisation and hypo calcification? In uni we learnt about the way they differ in terms of etiology, however now that I’ve spent a while in practice I can never differentiate between them (but can obviously tell between this and white spot lesions) - am I just super dumb ?


r/Dentistry • • 14h ago

Dental Professional Question about screw selection for printed All-on-X provisional prostheses

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4 Upvotes

I'm designing All-on-X implant-supported overdentures/prostheses and have been using tapered screws for long-term provisional prostheses, with the prosthesis screwed directly onto the multi-unit abutments (MUAs), without titanium bases (Ti-bases).

My question is whether Normal Flat screw could be used as an alternative to tapered screws for this type of direct-to-abutment connection.

Neodent also offers direct-fit screws with a longer shaft, which made me wonder whether they could be suitable for this application.

For those with experience in this workflow:

  • Have you used standard flat screws with printed provisional prostheses connected directly to MUAs, without Ti-bases?
  • Is there a concern about insufficient material thickness around the screw channel or potential fracture of the printed prosthesis under functional loading?
  • Are there any specific considerations regarding screw-head geometry, screw-channel design, or the required material thickness?

I'd appreciate hearing about your clinical or laboratory experience with this approach. Thank you!


r/Dentistry • • 16h ago

Dental Professional Implant ID - Please help!

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4 Upvotes

Any help identifying these would be much appreciated !

Edit- Apologies for not being clear here. These are not being restored. I wanted to look into proper parts to remove these implants. After sending to oral surgeons and a periodontist, they did not have the proper parts to remove so I wanted to see if I can help the patient by identifying the proper type of implant


r/Dentistry • • 14h ago

Dental Professional Incipient and DEJ caries on the same tooth

0 Upvotes

New grad here. I work at a rural clinic where we see a lot of patients who do not care much for oral hygiene (they present only when pain is present and continue to neglect OH after tx). I’ve encountered many tx plans at the office where incipiences are planned for restos - the logic given to me is “they are high risk so it will develop into a cavity” (though I sense the real reason is because the insurance provider for these pt cover essentially all tx). What are your thoughts on this justification? The environment at the office is not the best as I often feel pressured to treat according to these tx plans made by the principle dentist.

Also, how would you approach cases where a tooth has both DEJ and incipient caries (eg 36 mesial incipiency and distal caries)? I was told that since the insurance only covers one resto per tooth per year that it is best to treat both the incipiency and the real caries so that the pt does not come back complaining that the same tooth is now hurting (though I do not necessarily agree with this). What are you thoughts on this and how would you personally approach cases like these?


r/Dentistry • • 15h ago

Dental Professional ISQ of 55 on a 3.0 implant?

1 Upvotes

I placed a 3.0 implant 5 months ago on the lower incisor. At second stage the ISQ reading was 55 so I left it another month. I checked it again and it was 55 and 67. The implant looked ok on PA and didn’t move when screwing and unscrewing healing abutment. pt had no pain either when doing this. i didn’t dare torque the implant. How likely is it that it’s ok to restore?


r/Dentistry • • 1d ago

Dental Professional First molar cantilever?

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4 Upvotes

Let's say a patient is in his mid 50's has a lower third and second molar that clinically a crown is indicated, second molar is tilted mesially but placing a crown is possible, the first molar space now is more like a premolar(first molar was extracted 30 years ago) would you ever consider TiZrO bridge: third molar+second molar + cantilever to first molar? Second premolar is intact. Uploading a photo from the internet for visualization. Let's say implant is not an option. Or you would rather sacrifice an intact second premolar and do a traditional second molar+first molar+second premolar?


r/Dentistry • • 1d ago

Dental Professional Questions for an associate

6 Upvotes

Hi there! As I apply for jobs as a D4 and receive contracts, I also ask the owner if I can talk to a current associate. One of the jobs I am super interested in and am on the edge of signing the contract, I will be talking to a current associate who was also a new grad when she was hired and has been there for a couple years now. What are some good questions to ask her to give me a valuable perspective? TIA


r/Dentistry • • 16h ago

Dental Professional For those who did Air Force AEGD-1, how did your personal ranking impact your base placement? How was your AEGD/HPSP experience?

0 Upvotes

We received news that I matched with an AEGD-1 location, but we won't find out where until January next year. Just got engaged and am planning our wedding, just wondering how accurate your rankings were so we can start looking around at venues in different locations. I did do 3 year HPSP so will be stationed elsewhere afterwards. Wondering how the 1 year experience was and the three years after!

Thanks in advance.


r/Dentistry • • 21h ago

Dental Professional Will Clinical Licensure go away?

2 Upvotes

As someone who's had issues with licensure, do you think clinical exams will ever go away? Tennessee recently changed their requirements for licensure by credential that waives regional boards as a requirement after 5 years of practice with an unrestricted license. There's also states like CA, OH, CO, WA, MN, NY and Alaska that grant unrestricted licensure via PGY-1