r/burnaby • • 4h ago

Local News Metrotown highrise elevator crisis, who do we escalate to?

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52 Upvotes

There are many other issues in this building that I could talk about all night, but I’ll just talk about the elevator for now.

We have almost 50 floors with 8 floors of parkade. For 2 years of living here, I can't remember the last time all three elevators worked at the same time. This year alone, in 10 months, we've had all three running for maybe 2 months total. Elevator 3 has been dead for 3 months, and before that it worked for maybe 2 weeks after sitting broken for around 3 months. The remaining elevators are packed and overworked, so they jerk, creak, shake, doors malfunction, filthy, and then the cycle starts all over again. Lower floor residents have to press "up" just to get a spot, and we wait 2-3 rounds and 20+ minutes just to get to work and to even throw garbage away lol. How is this acceptable in a building this expensive?

And to make it worse, management keeps booking move in/out and their own service work that leave NO working elevator for hours multiple times a week. Their solution? "Stay in your unit or use the stairs." I have a heart condition and cannot climb to my high floor. What about our seniors, kids, and residents with disabilities and pets? Residents even asked to leave the stairwells open so lower floors could use them, and that was refused.

This is neglect. And the worst part is they don’t even apologize or give us updates on repairs anymore. Just crickets. Who can we escalate to above the strata council and FirstService? And if you live here and are fed up too please please speak up.


r/burnaby • • 19h ago

Dashcam Witness Needed: Accident at Kingsway & Earles / Rupert (Oct 14th)

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32 Upvotes

Looking for anyone who may have caught a car accident on their dashcam last night at 9:58 PM (Wednesday, October 14th).

Location: Kingsway (BC-1A), between Earles St and Rupert St (right by the Dairy Queen and Chili Pepper House).

Time: 9:58 PM

Vehicles involved: Grey KIA EV6 and White Range Rover (don't have a model yet).

What happened: Range Rover was speeding heavily behind my friend. My friend tried to swerve out of the way to avoid getting hit, but the Range Rover slammed into his back left side anyway, causing his car to spin completely out of control.

The driver who caused the crash has a dashcam but claims it "didn't have a memory card inside," so we are left with no footage as of now.

If you were driving by at this time and your camera recorded anything, or if you witnessed the crash happen, please send me a DM. It would be a massive help for my ICBC claim. Thank you!


r/burnaby • • 6h ago

Eileen Daily Closed Early

27 Upvotes

Just if you're wanting to go to Eileen Daily, don't go now even though online it says it's closed at 10pm today. There was a medical emergency and everyone has been told to evacuate. There were a good number of paramedics in response to the emergency.

Please stay safe in pools and be aware of your surroundings, everyone!


r/burnaby • • 12h ago

Continuous barking dog (again ..still)

21 Upvotes

Hey all, ive come to a road block

Ive posted before about a dog that barks from 7 am to late in the night, all day, everyday, for the past year (garden village area)

Im convinced no one is ever home to take care of this dog, but often times the dog begins yelping and screaming, then continues barking, back to yelping and screaming. I truly believe this dog is significantly neglected and it gets rather depressing.

Ive recently had work done for cancer, and i am meant to be home recovering for the next wee while, i cant sleep or rest now due to this dog barking, yelping and whimpering

Ive called the SPCA , the city, and even non emergency , each call results in them telling to call the other

Spca says call the city > the city says call the spca > and repeat this cycle. Nin emergency was really kind about the call and informed me if this is a neglect case, that it is up to the city to locate the house and figuring out where the dog is to report it to the spca.

Id go out looking to see if i can figure out which house, but im unable to walk long distances until im fully recovered. I just want this dog to be properly taken care of and checked in on :(


r/burnaby • • 15h ago

New medical clinic in the Heights accepting patients

15 Upvotes

Nova Med in Burnaby Heights is accepting new patients. Good luck!

https://novamedmedical.ca/


r/burnaby • • 11h ago

Photo/Video Coffe and donut

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13 Upvotes

Order made by mistake for Teo. Free to pickup. Tim’s near Metrotown mall


r/burnaby • • 12h ago

Do any of you know anything about CentreBC candidate Vikas Gautam?

1 Upvotes

Do any of you know anything about CentreBC candidate Vikas Gautam running in Burnaby Centre? Aside from the limited information on the CentreBC web site, I can't see much about him except that he's the founder of V4U Entertainment Association that appears to do very little.


r/burnaby • • 11h ago

Burnaby Inclusionary Housing: Affordable for Whom?

0 Upvotes

I recently attended a meet-and-greet at Metrotown Library with mayoral and council candidates for Burnaby’s 2026 municipal election. Housing affordability was the central theme.

Conspicuously absent from the candidates' introductions was any mention of Burnaby’s Inclusionary Housing Policy. Just four years ago, Council touted this framework as an important step toward tackling affordability and countering gentrification in Burnaby's town centres.

Born out of the 2019 Mayor’s Task Force on Community Housing - which was itself a product of the 2016–2018 Metrotown demoviction protests - the policy required developers to provide permanent inclusionary housing equivalent to the greater of the number of rental units demolished or approximately 20% of the new market units, whether strata or market rental. Rents were capped at 20% below CMHC median market rents.

Supported by substantial density bonuses, the Inclusionary Housing Policy aimed to preserve affordability after years of losing low-cost housing to the bulldozer.

That was then.

Over the past two years, Council has substantially dismantled this policy. While they highlighted their consultations with the Urban Development Institute (UDI) and developers, renters were absent from the conversation. The detailed financial analyses cited in planning documents were not made public.

What remains is a shell of the social policy developed in 2019 with a diverse range of stakeholders to provide housing for Burnaby residents with lower incomes.

What Has Changed?

Since 2024, Council has rewritten the Inclusionary Housing Program. Among the most consequential changes:

  • Eliminated the 20% rent discount. Inclusionary rents are now capped at the full city-wide CMHC median market rent.
  • Raised income eligibility thresholds. The new income criteria effectively exclude the lower half in Burnaby’s renter income distribution - the demographic the original policy was intended to serve.
  • Slashed inclusionary housing requirements. Permanent inclusionary housing targets have been reduced to 0% for market rental redevelopments and developments in R1–R4 districts. For strata developments in high-density R5–R8 districts, requirements have dropped to 5% in eastern Burnaby and 10% in western Burnaby. Under these rules, a 50-unit lower-cost rental building in Metrotown can now be demolished and replaced by a luxury market rental tower without the developer having to provide a single permanent inclusionary unit.
  • Weakened affordability in rental replacement buildings. Replacement units for displaced tenants beyond the reduced inclusionary requirement - which for rental redevelopments is now 0% - revert to market rents when tenants decline their Right of First Refusal to return or later vacate their replacement unit.
  • Applied policy rollbacks retroactively. Council allowed developers to resubmit active rezoning applications under the new regulations. City staff estimate that 23 projects involving approximately 1,100 units could see committed affordability reduced or eliminated entirely. Critics rightly labelled this a “bait-and-switch”: density grants remain while affordability commitments disappear.

These changes affect affordability in two ways: they raise the rents eligible tenants will be charged, and they change who qualifies in the first place. Even a unit rented below market rates offers no relief to a lower-income household if the eligibility rules demand an income far higher than what they earn.

The Income Test Turned Upside Down

Under the former Rental Use Zoning Policy, eligibility was based on BC Housing’s Housing Income Limits (HILs). For a one-bedroom unit, annual household income could not exceed $58,000. The policy was designed to help lower-income renters.

The 2026 Zoning Bylaw fundamentally changed that approach. With the 20% rent discount eliminated, inclusionary rents are now capped at the full CMHC median market rent. (While providers could charge less, that has yet to be seen in the real world.)

Under the new eligibility rules, a household must earn enough for the rent to represent between 20% and 30% of gross household income. For a one-bedroom apartment, that translates to a required income range of $64,520 to $96,780.

Using the CMHC median rents cited by the City:

Unit type 2025 CMHC median market rent Former BC Housing HIL maximum gross income New qualifying gross income range
Studio $1,325 <= $58,000 $53,000 – $79,500
1-BR $1,613 <= $58,000 $64,520 – $96,780
2-BR $1,950 <= $72,500 $78,000 – $117,000
3-BR $2,400 <= $86,000 $96,000 – $144,000
4-BR+ $2,400 <= $107,500 $96,000 – $144,000

The result for future applicants is striking: Households that previously qualified for one-, two-, and three-bedroom units are now turned away for earning too little. (While the policy accounts for four-bedroom inclusionary units, none have actually been built to date.)

The income test has effectively been turned upside down. Where the former policy set a ceiling to prevent high earners from taking affordable housing (earn too much and you do not qualify), the new rules add a floor (earn too little and you are excluded).

The Median Rent Trap

As Burnaby demolishes older, lower-rent housing and replaces it with more expensive buildings, overall market rates rise - pulling the city’s median market rent up with it.

If newer developments eventually account for more than half of Burnaby’s purpose-built rental stock, the median rent for a one-bedroom unit could easily exceed $2,100 per month (even without factoring in inflation), reflecting rates at the lower end of newer market rental buildings.

Under the new policy's 20%–30% income test, a $2,100 monthly rent will require an annual household income between $84,000 and $126,000 just to qualify for an inclusionary one-bedroom unit of approximately net 500 square feet.

This creates a troubling feedback loop: as older, more affordable housing disappears, the income required to access "inclusionary" housing scales further out of reach for lower-income renters.

Affordable for Whom?

The campaign rhetoric about affordability is significantly out of step with the reality of Burnaby’s housing policies.

The Inclusionary Housing Policy has lost its former 20% rent discount, drastically scaled back its housing requirements, and raised income eligibility to levels that effectively shut out the lower half in Burnaby’s renter distribution. For these households, the issue is not simply that the rents are unaffordable; it is that the rules prevent them from applying in the first place.

Inclusionary housing labelled "affordable" is now tailored to households far better off than those the 2019 Housing Task Force's social policy initiatives were intended to help.

Up next: We take a closer look at Council’s campaign for family housing under the Burnaby Housing Authority, where a familiar pattern is emerging: affordability benchmarks that sound generous in press releases, but fail lower-income families on the ground.