TL;DR the food was seriously good, the service was seriously bad.
Baba ghanoush of grilled eggplant, lemon juice, tahini, olive oil, pomegranate molasses (NZ$16)
Muhammara made with roasted peppers, panko crumb, walnut, pomegranate molasses (NZ$15)
Dagga Gazawiya has fresh tomatoes, tahini, green chilli, garlic, lemon, herbs, lemon, olive oil (NZ$18)
Tabouli had bulgur wheat, parsley, lemon, tomato, mint, pomegranate, olive oil (NZ$18)
Musakhan was a traditional Palestinian sumac roasted chicken, caramelised onions on shrak (Palestinian flatbread) garnished with toasted pinenuts & almonds (NZ$30)
Mansaf was a slowcooked lamb shank with fragrant yellow rice & shrak(Palestinian flatbread), toasted almonds, jameed (sour yoghurt sauce) (NZ$38). I didn't get a good photo of this but the lamb was a decent size & fall-off-the-bone tender. The bowl of jameed yoghurt sauce can be seen in the Musakhan photo.
Zaiton Lemonana (mint lemonade) (NZ$12). Refreshing!
Traditional knaffeh was a shredded pastry, Akavi cheese, sugar syrup, pistachio (NZ$15)
Caught up with friends at recently opened Zaitoon for dinner. We arrived on time for our reservation but our table wasn't ready so we chatted outside for a bit. It was a while after seating before someone came to take our orders, & once given we carried on chatting & lost track of time. Our drinks order never arrived & we asked a couple of times for water but were told they had run out of clean glasses. Eventually, a different front-of-house person came over to apologise: our orders never made it to the kitchen & the one who took our order had finished for the night.
So we had to order again, but one of the dishes we'd ordered had run out, so we had to choose something else. After this, drink & food arrived promptly. The food was seriously good. Flavours are familiar if you've eaten Middle-Eastern food, but were different enough to stand out as special. All were great but the Muhammara, Dagga Gazawiya, Mansaf, & Knaffeh were my favourites.
Issues:
- failing to get our orders to the kitchen.
- once our original waitperson had left, nobody noticed that we'd been sitting at our table for nearly an hour & nothing had arrived. What happened to the handover?
I know they haven't been open long, but they need to fix their systems to avoid these sort of basic lapses. Apparently they've been flat(bread)-out since opening about a month ago. I would go back (the food is that good), but they need to sort out their front-of house soonest.