[Tech Help] Failed Resource Code

[u/EllioSamuel]

it been a full day of me install and uninstall, clear cache the game but it not woking, I keep stuck here, I 'm already send a mail to support team. Anyone know how to fix this?

[u/SteelSlothZumi]

I had this same issue the first time I installed the pc client. Turned out it was installing to the C:drive by default, which didn’t have space for it. Changed the install location to the d drive, no issues since

[u/EllioSamuel → u/SteelSlothZumi]

I have more than 200gb in my device I don't know why

[u/SteelSlothZumi → u/EllioSamuel]

Well the game is saying otherwise lol, so I would recommend checking where the the game is downloading to make sure that drive does have the space for it. In my case, like you I had several hundred GB free on my d drive but the game was downloading to C drive.

[u/EllioSamuel → u/SteelSlothZumi]

I download the game on a SSD and connect that to my laptop everytime I play, I did check and it say the download path is my SSD but I don't know why it say that is not have enough store

[u/SteelSlothZumi → u/EllioSamuel]

Oof, okay no idea then, I’ve only ever seen that message when it was downloading to somewhere that doesn’t have the storage. Unfortunately looks like you’ll have to wait until support gets back to you.

[u/EllioSamuel → u/SteelSlothZumi]

yeah. but thank you

[u/dathar → u/EllioSamuel]

Is that 200 GB total, 200 GB for your Windows partition, just your external drive or your swap space? Usually installers and such will start using whatever your main Windows partition is since the temp folder and swap file is there. You need enough room for the new files to kinda pop out (for a lack of a simpler word) before they're moved around. Knowing specific details will help

[u/EllioSamuel → u/dathar]

200 for my external drive, I did successfully install and play the game before this update but after that update this problem happend

[u/SlayerLollo]

How much space left you have in your device?

[u/EllioSamuel → u/SlayerLollo]

I have more than 200gb in my device I don't know why

[u/SlayerLollo → u/EllioSamuel]

Have you checked where are you installing it? I mean the path

[u/EllioSamuel → u/SlayerLollo]

I download the game on a SSD and connect that to my laptop everytime I play, I did check and it say the download path is my SSD but I don't know why it say that is not have enough store

[u/SlayerLollo → u/EllioSamuel]

I really idk... I dont know how to help you

[u/EllioSamuel → u/SlayerLollo]

thank you

[u/SisconOnii-san]

You've probably checked yourself but just to be sure, you have enough storage for the game + extra for the update, right?

[u/EllioSamuel → u/SisconOnii-san]

I have more than 200gb in my device I don't know why

[u/Financial_Talk3271]

Have you read and check your storage space? When updating, the game may need extra space. 

[u/EllioSamuel → u/Financial_Talk3271]

I have more than 200gb in my device I don't know why

[u/Yaggamy]

Check your folder permissions.

[u/EllioSamuel → u/Yaggamy]

can you tell me how can I do that pls

[u/Yaggamy → u/EllioSamuel]

Based on your other comments what I gathered is that you're downloading the game on one device to an external drive, and then try to play from that external drive on another device.

The problem with this is that on your second device your user account that runs the game could be lacking writes permissions to that folder, hence the "check storage space" error.

You need to use google to find out how to use folder permissions in detail for your operating system.

But the short version for windows is: Right click on game folder -> permissions -> security. The Authenticated users / Administrators / SYSTEM should have allow access to Modify / Read & execute / List folder contents / Read / Write.

[u/eminolla]

How much space you have on drive C? On screenshot it says doing decompression (not downloading) so possibly it uses some temporary storage for that (different from where the game is installed) and you don't have much space there.

[u/EllioSamuel → u/eminolla]

I did check the game installation path and it say nothing else than my ssd, I don't know what to do.

[u/eminolla → u/EllioSamuel]

Well, you didn't answer my question but okay, you did mention in other reply that you don't have much space on main drive. That's likely the problem, the game probably uses main drive as well during game update when it decompresses data. Try to free up space there (for example, try to move some data from it to ssd temporary) and see if it makes a difference.

[u/Hielfield]

Do a clean reinstall, i guess - delete anything related to Arknights (files, folders, registries, anything) and install the game on the main drive

[u/EllioSamuel → u/Hielfield]

my main drive don't have enough space buy let me check, thank you