I'm sure my situation is like a lot of people on here. Bought the 50% off yearly plus pro plan last year on black friday (good until nov 28th 2026). Numerous chat sessions with Visible agents going nowhere to renew. One agent told me I should have asked for the discount before October 1st because the discount codes have expired. What is the move here to renew at 50% off moving forward?

Lately my visible charges have been showing up as Lone Tree, which after some checking seemed to be actually from Visible. Now it's a totally different name all together. Anybody seen this? Bizarre.

So this is an update for a previous post: https://www.reddit.com/r/Visible/s/hV3pRAwcXx

It's been about a month that I've been dealing with an issue with my phone (no new voicemail notifications).

I've spent HOURS with support (but not advanced support). Seems that, at least in my case, advanced support is either not allowed or chooses not to speak directly with the customer. So what's been happening is advanced support looks at problem, "fixes" problem and declares problems solved and closes case. In my case that has happened 3 times. 3 times advanced support has sent me email saying problem has been fixed when in fact it hasn't.

Advanced support doesn't bother to check with customer first before closing case. My same issue has been given 3 different case numbers because advanced support has closed case without fixing problem.

Visible support is a nightmare! Today I received email from advanced support telling me problem was fixed yet again. So I used Visible chat just to tell them it wasn't. They toyed with me for over an HOUR before I could officially leave message saying it wasn't. That's just ridiculous. I used to recommend Visible to my friend but now I don't. End of rant. And oh btw Visible, please don't respond to this post with "Hi, I'm so & so from Visible. Please respond to this DM and we'll fix it right away".

Is there anyone on Android here that has RCS encryption working with their iPhone contacts?

I'm on a Pixel 9a (Visible), Google Messages (non-beta). I have several iPhones on Visible (including iOS 27), with encryption enabled. As well as many contacts who are on other carriers. There is no encryption with anyone.

Encryption with other Android contacts works perfectly.

I've had Verizon since 2022 and finally switched to Visible during the half off for a year deal. Never even heard of Visible until I saw a TikTok about. Now today I was on the phone before going into Costco and I didn't have to hang up like I usually do. I didn't lose signal and the other line was even shocked she didn't have to talk later. Needless to say it wasn't a bad change. Next I'm going to try Publix.

Anyone having problems logging in?

I can't contact support since I can't log in.

I just ported from Verizon to visible. When I hold 1 to go to voicemail it wants a password. I've never used it so Idk what it wants. How do I actually use voicemail on my visible account?

I always have to call the mailbox. The bundled Voicemail app does not seem to work on One UI 9 at least on my phone. Used to work on One UI 8.5.

I arrived and activated my phone in Canada Saturday at 1:03 pm. Somehow after heavy download on my last day Tuesday at 11am end up using 2GB limit. But after 1:03 pm, at 2 pm I still got throttled down to less than 1Mb/s. I toggled on/off cellular signal, restarted phone nothing reset it. I was roaming on TELUS. I stayed in the same time zone during travel!

I don’t understand, does limit work different in Canada/Mexico than the rest of the globe. One think I noticed I was not using my earned global pass allowance like in Europe.

This has left me convinced that 24 h interval renewal is not true.

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