My boss is asking me to handle video editing of his contents. He provided a screenshot of the preset to use on his videos (1st pic). When I was suppose to try the preset on my end (2nd pic), I discovered that the sliders on my Retouch option are incomplete. Some of missing are:

Sparkly Skin slider
Dewrinkle slider
Facelift slider
*some of the Makeup filter options
*others that I haven't checked yet

I've tried:

-updating the software to the latest version
-uninstalling then reinstalling the software (relogged in the Pro Teams account in the process)
-checked my DNS server (just in case)

Can you guys help me?

SYSTEM

CPU: AMD RYZEN 5 5625U

RAM: 8GB

GPU: AMD RADEON (TM) GRAPHICS

GPU RAM: 496 MB

Windows 11 Pro

CAPCUT 9.6.0 (LATEST)