r/SignalRGB • u/Hopeful_Mountain_186 • 3h ago
Question Recent update issue
Recent update turns off motherboard RGB lights when closing the app. Shutdown colors are on in the app and worked fine before the update. Anyone else got this issue? GPU and Keyboard/mouse colors work just fine as before.
1
u/Signal_AdminBadger 2h ago
What motherboard do you have? I can check to see if there were any changes to the behavior, but you can also rollback the device plugin. If that doesn't do the trick, have you also tried adjusting the colors?
I was testing with my Nollie16 and NZXT motherboard and shutdown colors are working as I'd expect there, so hopefully it's just something with the underlying services or the plugin. I'd also try a full power cycle, that helps with many issues as a base troubleshooting step to restart all the underlying services.
1
u/Hopeful_Mountain_186 1h ago
I got Asus tuf gaming B850-plus wifi. There's only one option for plugin (current) and adjusting colors did not help
1
u/Signal_AdminBadger 1h ago
Motherboard RGB on some newer boards is handled a bit differently under the hood than GPU, keyboard, and mouse lighting, so it's possible this is tied to how your board's lighting is being controlled rather than a setting you're missing. This could also explain why your color tweaks didn't change anything. That said, I don't want to guess at the exact cause, especially since you mentioned this worked before a recent update stopped it.
I recommend submitting a bug report in the app so that the support team can follow up and investigate your logs more closely.
1
u/Whimzy209 1h ago
Every update that I get, something goes wrong. I’ve had enough
1
u/Signal_AdminBadger 1h ago
You could always ask for some assistance, here to help!
We tend to fix stuff quickly, especially if it's a bug affecting lots of folks.
1
u/abalonergb 2h ago
You can try to roll back your motherboard plugin. Here are the steps: https://docs.signalrgb.com/troubleshooting/advanced-troubleshooting/plugin-rollback/