r/Neverwinter • u/goldenfilmnymph • Sep 06 '26

BUG Having Issues

I'm new to playing Neverwinter and downloaded the game on my PS5. I'm at the very beginning after waking up and talking to Linkletter. When I go to collect my gear, I press X and it keeps saying [System Notify] Interaction Interrupted. I have closed out the game, remade my character, did the 'I am Stuck', deleted and redownloaded the game but nothing is working. I was able to open up a chest behind the tent that had items in it that was not my gear but for some reason, it's the Collect Your Gear part that is bugged for me. Am I missing something?

7 Upvotes

90% Upvoted

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1

u/kbrawlz Sep 07 '26

So the problem is that big pile of junk won’t let you actually grab the gear and put it in your inventory?

I’m curious if their recent update bugged the intro tutorial. Or if this is a common thing for some people.

Someone posted on here that like 70% of people don’t complete the tutorial and I wonder if this is actually why.

It’s probably not gonna help, but check your inventory and other tabs and makes sure there aren’t things in the overflow bag or just anything that looks suspect. (I doubt you would being right at the beginning)

2

u/goldenfilmnymph Sep 07 '26

Yes, after I speak with Linkletter at the very beginning of the game, it repeatedly will not let me pick up my gear at all on the side. My inventory is empty so I'm not sure exactly what is going on.

It could have been the newest update? Do you know if there's any way to bypass the tutorial at all? It seems like it's mandatory from my end. I'm trying to find other possibilities as to why it could be happening. Hoping that it's just an internet issue and will work when I return home.

1

u/kbrawlz Sep 08 '26

I’m doubting it’s your internet.

I don’t know where you do it, but hopefully someone will chime in on where to create a ticket with game support.

I’m really hoping they can help fix this bug for you. Great things are happening in the game right now, I’d hate for you to miss out.

Don’t give up!

1

u/kbrawlz Sep 08 '26

u/LairsNW … have you heard anything like this before LairsNW @LairsNW

(I don’t know how to mention people)

2

u/LairsNW Moderator Sep 08 '26

[System Notify] Interaction Interrupted. 

1) Internet connection not stable so the server cannot execute.
2) Are you in combat? If you are in and out of combat, this will also happen.

Can you detail the name of the quest/etc.? sometime a youtube video tutorial avail you can watch, since players like to make guide on hard to do quest.

1

u/kbrawlz Sep 08 '26

They’re at the intro part of the game where you get your armor after waking up. New character tutorial.

I guess the only option is internet connection to the server then

2

u/goldenfilmnymph Sep 08 '26

Thank you for helping me with this, I appreciate it! <3 I got home and the issue was still happening with my own internet. The wifi frequency I use is 5 GHz and my signal strength is around 80%. Connection download speed is 124.7 Mbps and Connection upload speed is 32.9 Mbps.

Is there something in game that I need to do when it comes to the internet? Also, I wanted to mention as well that my character is walking on their own but my controller is not having stick drift issues. I'm not sure what that's about either.

1

u/kbrawlz Sep 12 '26

I actually wish I was a help. I’d tell you to delete and reinstall, but you’ve already done that.

You really need to get to their website and find out how to create a ticket with support and tell them in detail what’s going on.

If there is a solution, they should know it. And they should be told about it too

Your internet speed sounds fine.

As a last ditch effort, you can try getting an Ethernet cable to plug in back of your router and into the PS, just to be absolutely sure it’s not some latency lag thing from wifi.

Even if you just try it temporarily

1

u/kbrawlz Sep 08 '26

I guess when you get a chance, go into your PlayStation settings, then to network settings and run a connection test. See what numbers come back. Maybe a latency/ping number being really high? Or low download/upload

Give it a try when you can an report back

2

u/Queen-pin-Kit Sep 15 '26

Essentially a newbie here but idk if its the update, i joined 2 or 3 days ago and had no such issues myself. 

1

u/kbrawlz 24d ago

Thanks for input. Yeah, it’s hard to tell if some people’s devices are the conflict or not

Are you on console also? This could be a PlayStation only bug

2

u/Queen-pin-Kit 23d ago

Pc through arc program 

1

u/kbrawlz 22d ago

I do believe this is a PlayStation specific thing … possibly.