r/Neverwinter • • Jun 17 '25

BUG Training Day

I’m on the part of the quest where you get the free mount. Only problem is the navigation buttons don’t appear to exist after I tell the merchant that Sergeant Knox sent me.

1 Upvotes

19 comments sorted by

3

u/Simple_Rhubarb696 Jun 18 '25

I believe that's because you need to open the mount in your inventory. There really needs to be a guide for that but it is what it is. Assuming you talked to the mount merchant and picked one of the horses, you just have to equip it from your inventory.

2

u/Creative-Ad-5745 Jun 18 '25

I haven’t picked a horse bc it doesn’t let me get to that point.

3

u/Winter_Divide7021 Jun 18 '25

As long as memory serves me right. You are given a mount token that you must redeem at the mount vendor. That's located by the big tree (left side if ur looking at it from the front of the market) directly in front of the bank in PE.

1

u/Simple_Rhubarb696 Jun 18 '25

Ohhh weird. Can you speak to the merchant and pick a horse or is it just bugged on that front?

1

u/Creative-Ad-5745 Jun 18 '25

I can speak to the merchant and tell him that Knox sent me, but nothing else.

2

u/Simple_Rhubarb696 Jun 18 '25

That's so weird im sorry I dont have an answer for that. Submit a ticket I guess?

2

u/CroissantTango Jun 18 '25

maybe see if someone will give you a mount (or snag a green one from guild bank) and you can equip it? it might trigger the rest of the quest line to continue

1

u/Feisty-Damage3186 Jun 17 '25

Have you equipped the mount?

1

u/Creative-Ad-5745 Jun 18 '25

I haven’t been able to pick a horse yet.

1

u/xenquarta Jun 18 '25

Try opening the vendor window and buy a horse

3

u/Creative-Ad-5745 Jun 18 '25

Gee, I wish I’d have thought of that before!🙄😒

It’s almost as if the whole point of my post is that the game won’t let me!

1

u/CreeveUrthnox Jun 18 '25

While this may sound dumb, have you tried restarting your system?

2

u/Creative-Ad-5745 Jun 18 '25

I knew I was forgetting something! And just tried, and it didn’t help.

1

u/BladeMasterLegend Jun 19 '25

Did you solve this? Which platform are you on? Do you have Steam or Discord? 

1

u/Creative-Ad-5745 Jun 19 '25

I’m on Xbox.

1

u/Creative-Ad-5745 Jun 19 '25

But I do have Discord

1

u/BladeMasterLegend Jun 19 '25

Add me: blademaster7

Are you by chance speaking with 'Engong' merchant? this one is supposed to give you a companion of your choice (one of the four).

But I could be mistaken. I'll try to help you better via Discord. 

1

u/Creative-Ad-5745 Jun 19 '25

I got it solved by support ticket.