About 2 weeks ago MSEA ninja changed how the daily 5 "ask" from Threads of Fate NPCS worked and did not mention it anywhere in the patchnotes, i wrote in to IBox to check with them if it was an intended change and i just got a reply from them. To my knowledge all other server's TOF "ask" resets once per day, i guess even after nerfing the amount of herb bags MSEA gets it was still not enough for them -_-

What was happening with the merch store? I don’t understand why it was handled so poorly.

I got my number (#400+). Waited like 2-3 hours only for the queue to be stuck at like 200+. I asked the lady handling the queue if I could go in anyways but was turned away, even though there was nobody the merch area.

There were also a lot of people just waiting, it looked like even the MC had to ask the queue lady what was going on since he was getting asked about it so much. The queue lady looks damn sien, i keep seeing her pretty much telling ppl the same thing over and over again. Honestly if she sees this, i think just quit ahh, the salary cannot be worth leh, management’s poor decision making end up she’s taking the brunt of the people’s anger.

The previous year’s offline event merch queue was long, but it got the job done. Today’s queue just seemed like it wasn’t moving at all, so i just left.