I'm hoping someone here with experience dealing with KDP's Content Review Team can offer some advice.
I recently published three professional desk reference guides through Amazon KDP. All three were approved and are live in both Kindle and paperback formats.
I then submitted Guide 4 using the same title structure and naming convention.
However, Amazon repeatedly told me there was a problem with the word "Guides" in the title information.
Over several days, I repeatedly asked one simple question:
If Guides 1, 2 and 3 were approved using the same naming convention, why is Guide 4 being rejected?
Despite multiple emails and requests for clarification over 8 day period, I never received a clear answer explaining the inconsistency.
Yesterday, I received an email stating that Amazon had upheld its decision not to offer the book for sale and would provide no further explanation.
Earlier that day, both formats were showing as Draft. After receiving the email, I discovered that the paperback had been marked BLOCKED, while the Kindle edition remained in Draft.
I'm particularly disappointed because these are practical desk reference guides intended to be used by professionals at their desks. The paperback format is an important part of the product.
I understand that Amazon has publishing policies, and I'm happy to comply with legitimate requirements. What I don't understand is why the same naming convention was accepted for three books but not the fourth.
My questions to experienced KDP authors are:
- Has anyone successfully had a BLOCKED paperback reinstated?
- Is there a senior KDP review team or alternative contact who can independently examine a Content Review Team decision?
- Is there any formal appeal process beyond repeatedly contacting KDP support?
I'm not looking to bypass Amazon's rules. I'm simply seeking a consistent explanation and a fair review.
Any practical advice from someone who has experienced this would be greatly appreciated.