I bought a GameSir G7 Pro Wuchang Edition from the GameSir Official Store on AliExpress. After just 5 days of use, i am already experiencing ghost inputs on the left trigger. This issue happens every time i activate and deactivate the trigger stop.
I reached out to customer support on Discord, but they refused to exchange the controller. They told me that because i bought it through AliExpress, my only option was to request a refund directly through the platform. However, the AliExpress store takes forever to respond.
I bought this controller during a major sale, so accepting a refund means i won't be able to buy it again for the same price. Why doesn't the GameSir Global Warranty cover products sold by their own Official Store? This should be clearly stated before buying the product.
This is a terrible experience for a first-time customer