Enjoy a nice early dinner dinning in at Chick Fil A, super clean and awesome service using the QR table system. While eating I notice how much disposable dinnerware trash I created. For to go, I complete understand disposables are necessary. But for dinning in, is there a way for ChickFilA to use more reusable dinnerware? For example, my kale salad could be served in a reusable bowl or provide usable utensils as an option. Just a thought while I delightfully enjoyed my Spicy Chicken waffle sandwich, if you haven’t try one, do go to try one.

If someone asked that their Mac was extra burnt on top? Is that even feasible? Don’t wanna come across as a Karen, but man, the burn is my fav part.

Thoughts?

Yum got three ranches

Ever had chick-fil-a burger, pizza, or wings?

Shouldn't it be the other way around as far as points per piece?

Mild pet peeve...they fill the bags up so you can't close them and the fries are cold by the time I get home. Also, stop with the drink trays!

The girls wanted to be chic-fil-a drive thru workers for Halloween softball tournament. The headsets were the chef’s kiss. After the game, instead of saying, “good game” while doing hi-5’s they said, “my pleasure”.

Why & when did they start the up charges for delivery compared to drive thru pickup? They are already going to charge you for a delivery fee. 😤😡🤬 The first picture is for drive thru & the other picture is for delivery.

Got two side orders of hash browns this morning and each had only 7 pieces.

Edit: Thanks to those who suggested leaving customer feedback. I did that and received a free hash browns side as well as another choice of side.

The fast food industry has spent decades trying to make ordering a burger faster. Digital menus, mobile apps, self-service kiosks—you name it. Now, artificial intelligence wants a turn at the drive-thru speaker. But at Chick-fil-A, the familiar “my pleasure” still needs to come from a human.

While McDonald’s is testing AI-powered voice ordering at its drive-thrus, Chick-fil-A CEO Andrew Cathy says his restaurants won’t follow suit. The chicken chain isn’t rejecting AI altogether, but it believes some parts of the fast food experience are better left to humans, even if technology could make them more efficient.

McDonald’s is also defending a different kind of algorithm in court. A new lawsuit alleges its pricing-recommendation system helped coordinate higher menu prices—a claim the company denies. The two technologies are separate, but both put a spotlight on how much control restaurants are willing to hand over to AI—and how much responsibility remains with the people using it.

Chick-fil-A calls its approach to technology “human plus.” The company is exploring AI behind the scenes but won’t use it to replace drive-thru order-takers, Cathy told CNBC. 

“We’re not gonna substitute that interaction with technology, because we feel like that hospitality is so important to create that warm environment for consumers,” he said.

Read more [paywall removed for Redditors]: https://www.fortune.com/2026/10/09/chick-fil-a-mcdonalds-ai-drive-thru-ordering-pricing-lawsuit/?utm_source=reddit/

Hey yall I have an interview for hospitality team and I was wondering what the interviewing process is like, I had heard it’s in different stages and was wondering if you guys had any tips for me since this is my first job Thanks guys

is this real? and what are yalls thoughts? idk i love cfa sauce but i feel like this would be gross lol

I recently started working at Chick-fil-A, and I’ve had about four training shifts so far. I’d really like to become friends with some of my coworkers, not just people I talk to while we’re working.

I’m naturally pretty quiet around new people and I feel like it causes me to put myself in a box. I think I’m kind and can be helpful, and I can be funny once I get comfortable, but I worry that people might see me as boring or overly innocent because I don’t talk much yet.

Closing shifts seem to be when I feel most comfortable because things can be more relaxed. I’ve thought about casually asking if anyone wants to grab food after we close, but I’m nervous that everyone will go quiet or say no.

I’m looking for insight on how you guys made friends with your coworkers from the start and what are some small things I can do to start?

I’d especially appreciate advice from people who were quiet or shy when they first started.

Just wanted to say thank you and that when I wouldn’t expect anything more you still delivered and it was a nice gesture but really made my day :)

Basically I got myself a free birthday sandwich but decided to buy my parents chicken strips and a sandwich and somehow was granted another free sandwich and I was like WHAT?!?!? lol it’s literally the year of chick fil a for me as I’ve gotten probably 6-7 free sandwiches this year and no I don’t eat this everyday about once or twice a month.

I’ll take my business here and I think my rewards surpass anything coming from the McDonald’s monopoly game, lol.

Call me crazy but I think eatting at different stores throughout the area or my travels supports or gets more surveys. If anyone disagrees with this feel free to share:explain but this is how I feel.

feels like it

New menu hack discovered - iced tea comes in a gallon size!

sandwich to next level

Just venting .... I have noticed a pattern. I order mobile beforehand and breeze through the dedicated mobile drive thru ... only to see cars in the regular drive thru moving out faster. It seems they get priority food delivery ... My only theory is that mobile customers are finicky and/or get more complex orders b/c they have the luxury of time to add more detail to an app order.

Asked for a side of pickles … I received this cup filled with 2 pickles… 😭🤦🏽‍♀️ dinner is ruined 😩

Long time CFA fan, but having trouble recently with ordering some items through the app. When I try to use my saved favorites, some large size items are unavailable/locked, but when create them from scratch, I get them no problem. Why?

I do gig delivery (Uber and DoorDash) out of my local mall, and the food court Chick-fil-A is easily the busiest spot in the building.

For the longest time, regular customers would constantly drop their receipts or leave them behind on the food court tables. I used to pick them up and fill out the survey at the bottom to get the free chicken sandwich offer sent to my email. It was a solid perks system for waiting around between orders.

Well, this Chick-fil-A recently updated to a new POS system, and the printed receipts are completely different now—the survey URLs and feedback codes are completely gone.

Now, the only option left on forgotten receipts is manually plugging in the store number, date, order number, and total under "Missed Transactions" in the app for points. The downside is that Chick-fil-A caps missed transactions at 5 per month per account, so the continuous stream of free sandwiches is officially over. 

What are those delicious oranges that are in the fruit cup I tried the del monte oranges and that can’t be it they taste rotten… help