r/AndroidGaming • • Mar 31 '26

Help/Support 🙋 The division resurgence no audio problem?

so there is no audio in the game at all except for the starting ubisoft logo i researched a bit and found out every iqoo device has this problem does anyone know abt this and how to fix it?

16 Upvotes

38 comments sorted by

4

u/CharismaticRaj Mar 31 '26

Even Vivo Devices have the same issue

3

u/Ravenod Mar 31 '26

Just click on customer support button, once it loads go back to the login screen. Worked for me.

1

u/Silent-Direction5688 Apr 01 '26

This is the way.

1

u/demon4213 Apr 02 '26

How to change the HUD for those shop and other stuffs at top

1

u/thistlepower Apr 05 '26

Wow that actually worked for me! Thank you!

1

u/i0verslept74 Apr 08 '26

epic advice that worked!

1

u/SakachinLsK Apr 11 '26

Thanks man, it worked for me as well

1

u/_mazuro_ Apr 14 '26

Still works 💪🏼

1

u/simon_shome Mar 31 '26

Same shit here

1

u/simon_shome Mar 31 '26

Right now trying to set graphics module from open gl to Vulcan let's see if it's fix the problem or not

1

u/simon_shome Mar 31 '26

At my first gameplay it's ok I stopped the game and the problem start after that

1

u/simon_shome Mar 31 '26

No it's didn't solve the problem gonna try to reinstall

1

u/Brinkfront Mar 31 '26

Here as well, but fully downloading the main content of the game, while waiting in the main menu (where you choose the server), fixed it for me. So hopefully that helps.

1

u/simon_shome Mar 31 '26

Downloading again solved mine

1

u/pottomato12 Mar 31 '26

Found out (for me) if you open support and close it, it enables audio. Have to do that everytime

1

u/maxrde01 Mar 31 '26

What worked for me was clearing cache then repairing the files from the main login screen

1

u/Ex-23 Mar 31 '26

Same, I'm playing on Redmagic 10S Pro.

1

u/simon_shome Apr 01 '26

It's fixed after reinstall

1

u/Strange-Requirement8 Apr 01 '26

I did every suggestions but still no audio, I'm using Iqoo neo 10

1

u/demon4213 Apr 02 '26

How to change the HUD for those shop and other stuffs at top

1

u/Artevyx Apr 02 '26

Happening for me as well on a Samsung.