r/AZURE • • 18h ago

Question Unexpected ₹10,000 Azure Bill Despite $5,000 Startup Credits — Support Not Responding

0 Upvotes

Hey everyone,

I'm a founder of an early-stage startup in India, and I'm facing an unexpected billing issue with Microsoft Azure.

I had received $5,000 in Azure startup credits, and my usage was previously being covered by those credits. However, I've suddenly received a bill of around ₹9,000–₹10,000.

I've already raised a support ticket with Microsoft Azure, but I haven't received a proper response yet. Meanwhile, I'm continuing to receive emails warning that my account/subscription may be suspended if I don't pay the outstanding amount.

As an early-stage startup, this unexpected expense is a concern, especially when I believed my usage was covered by startup credits.

Has anyone faced a similar issue with Azure startup credits?

  • Is there a way to escalate this to the Azure billing or Microsoft for Startups team?
  • Can the bill be reviewed if the charges were unexpected or the credits weren't applied correctly?
  • What should I do to avoid suspension while the support ticket is still pending?

Any advice from founders or anyone who has dealt with Azure billing support would be greatly appreciated.

Thanks!


r/AZURE • • 22h ago

Question Microsoft Azure core 20% layoffs

44 Upvotes

I just to know from internal folks that Azure is planning to 20% layoffs in Microsoft. Which month are they planning ?


r/AZURE • • 1h ago

Discussion Building a local-first AI agent with Cosmos DB memory and Agent Kit guidance

• Upvotes

I created this short video to demonstrate create-cosmos-agent, an open-source CLI for generating local-first TypeScript AI applications.

With one command, it generates a TypeScript API and React application with:

• Agent memory and vector retrieval

• Tenant and user isolation

• Citations and retrieval traces

• Approval-gated actions

• Tests and safe local defaults

• Containers and Azure infrastructure

• An Agent Skill based on the Azure Cosmos DB Agent Kit

Get started with:

npx create-cosmos-agent@latest bootstrap my-agent --yes

The first run uses deterministic mock AI, local development identity, and in-memory storage. It does not require an Azure subscription, model key, cloud credentials, or Docker.

The generated application can later connect to Azure Cosmos DB and a selected model provider without replacing its core contracts.

The Cosmos DB Agent Kit supports the development process by helping coding agents review data modeling, partition keys, tenant scope, queries, vector search, reliability, diagnostics, and RU efficiency.

This is an open-source project, and feedback, feature ideas, bug reports, documentation improvements, and code contributions are all welcome.

Repository:

https://github.com/sajeetharan/cosmos-agent-starter


r/AZURE • • 20h ago

Question Why does Azure charge EU customers a 20 % premium on GPT-6, when it’s 10 % in the US (and was 10 % on GPT-5.6)?

7 Upvotes

I was setting up GPT-6.1 Sol and GPT-6 Luna on Azure this week, on Data Zone Standard deployments in France Central, because our users are in Europe and their data has to stay there. When I went to declare the prices, something didn't add up.

The Azure OpenAI pricing page still shows "$-" for every GPT-6 model, with a notice that prices are being published. So I read the meters straight from the Azure Retail Prices API. Prices per 1M tokens, short context:

Global Data Zone US Data Zone EU
GPT-6.1 Sol, input $2.00 $2.20 (+10 %)
GPT-6.1 Sol, output $10.00 $11.00 (+10 %)
GPT-6 Luna, input $0.10 $0.11 (+10 %)
GPT-6 Luna, output $0.50 $0.55 (+10 %)

Cached input, cache writes and the long-context meters follow the same pattern, and so do GPT-6 Sol and GPT-6 Astra.

For comparison, GPT-5.6 Sol in France Central costs $4.00 Global and $4.40 in the EU Data Zone: +10 %, the same premium as the US.

It isn't one region either. I get +20 % in every EU region I checked: France Central, Germany West Central, Poland Central, Spain Central, Sweden Central and West Europe.

So with GPT-6, keeping data in the EU suddenly costs twice the premium it costs in the US, and twice what it cost one model generation ago. I couldn't find this announced anywhere.

Does anyone know why? Is GPU capacity for GPT-6 scarcer or more expensive in Europe? Is it a pricing decision now that EU residency has become a requirement for many of us? Or will the numbers change once the pricing page is filled in?


r/AZURE • • 13h ago

Question How are you provisioning fresh Windows devices with Hybrid Entra Join in GCC High without traditional Autopilot?

0 Upvotes

Hi everyone,
We’re currently setting up Microsoft Intune in a GCC High tenant and trying to figure out the best way to provision brand-new or freshly reset Windows devices with Microsoft Entra Hybrid Join, ideally with an experience similar to Windows Autopilot.

In our commercial tenant, we’ve been using Windows Autopilot to automate device provisioning. We’d like to achieve something similar in GCC High.

Our environment:
Microsoft 365 GCC High
On-premises Active Directory
Microsoft Entra Connect
Intune (MDM user scope set to All)
Windows 11 laptops and desktops
Devices must remain joined to our on-premises AD due to internal network resources and file shares.

What we’re trying to achieve:
Unbox or reset a Windows device.
Start the Windows OOBE experience.
Have the device automatically join our on-premises AD.
Automatically register the device as Microsoft Entra Hybrid Joined.
Automatically enroll the device into Intune.
Apply configuration policies, security settings, and required applications.
Ideally, automatically assign a computer name and place the device in the correct AD OU.
The goal is to make the process as automated as possible, without manually joining each device to the domain or configuring everything individually.

My questions:
Has anyone successfully implemented a similar provisioning workflow in GCC High?
Is there a supported Autopilot-like approach for Hybrid Join in this environment?
Are provisioning packages (PPKG), Offline Domain Join, or PowerShell-based deployment workflows the best alternatives?
What does your actual deployment process look like, from a freshly installed Windows device to a fully managed Hybrid Joined device?
I’m especially interested in real-world experiences and solutions that are currently working in production.

Any advice or examples would be greatly appreciated. Thanks!


r/AZURE • • 5h ago

Question Egress cost question

2 Upvotes

Hi everyone,

I am doing a business case for a migration to Azure cloud.

The current on-prem server has an outbound traffic of approximately 40GB /day.

I found that for my region, the data sent outside the Azure data centres is 0.08 GB (according to this https://azure.microsoft.com/en-us/pricing/details/bandwidth/) . So the monthly egress expenditure for such server if we move to the cloud would be 0.08GB x 30 = 3.2$ per month?

Or that simple or is there anything I am missing?

Again, I am asking just for the egress traffic, not the cost of the server itself.

I appreciate your wisdom


r/AZURE • • 12h ago

Question What are the real microsoft azure support alternatives out there?

15 Upvotes

Our Azure environment has grown a lot over the past year and we’ve had two incidents where Microsoft’s own support was basically useless. Slow response, generic answers, tickets bouncing around. We’re shopping for alternatives but every vendor we talk to sounds exactly the same.

Skipping the sales decks, what have people actually used for serious Azure support coverage? Specifically curious if third-party options can actually handle Sev1 issues without just escalating back to Microsoft anyway.


r/AZURE • • 16h ago

Question New tenant/subscription with no quota

3 Upvotes

Interested to know if this just a sign of the times or if we’ve done something wrong.

We have a long standing azure tenant where we can reasonably easily deploy new things and request quota and generally get approved. Annual spend into 7 figures (so not massive, but not nothing)

A management decision was made that we need a better separation of concerns so deploy a new tenant… but finding that lots of European regions are either not available (looking at you West Europe) or we can’t request quota for, they just get denied.

Also if we filling the odd foundry request form they get denied for anthropic globally.

Is this just was is to be expected with a new tenant and we have to get in a queue or is there a trick we’re missing.


r/AZURE • • 21h ago

Question Custom Role for access to Billing Updates

4 Upvotes

After the price increase announcement for selected Azure regions 2 weeks ago, our management want insights into these announcements through the Azure portal.

However, these announcements are only accessible to identities that have Owner or Contributor role on subscriptions. Since Least Privilege principles don't fancy casually handing out privileged roles, I am now looking into creating a Custom Role with just enough permissions to see the Service Health, including Billing Updates.

The Microsoft docs aren't helpful, as they only mention 'Custom role with the required permissions' without specifying what these permissions need to be. Reference: https://learn.microsoft.com/en-us/azure/service-health/billing-elevated-access#access-requirements

Initially I tried a restricted custom role scoped to the subscription level with only `Microsoft.ResourceHealth/events/read`, and `Microsoft.ResourceHealth/metadata/read`. Which clearly was not enough, and resulted in '"The client 'j.doe@domain.com' with object id 'abcdefabc-b33f-cafe-bd86-1234567890' does not have authorization to perform action 'Microsoft.ResourceHealth/events/read' over scope '/providers/Microsoft.ResourceHealth' or the scope is invalid. If access was recently granted, please refresh your credentials."'

I then tried a custom role with broader permissions:
- `Microsoft.Support/*`
- `Microsoft.ResourceHealth/*`
- `Microsoft.Resources/subscriptions/read`
Which resulted in the same 403 error for the billing updates.

I do see Health Advisories and Security Advisories.

Does anyone know what permissions are required? Or perhaps scope that needs to be applied.