r/ASUSROG • u/Odd_Situation2426 • 9h ago

Laptop Help needed

Hello so I have a Asus ROG Zephyrus GA502D MFD:2019 and I just got home from work and opened it to play a game. When I opened the laptop it was working fine, when I went to launch my game the screen went black and my computer turned off. With it being plugged in or unplugged nothing has worked, no hold down power, no press several keys at once, nothing. It doesn’t run the fans or turn on the LEDs or power lights. But when I do press on the power button the caps lock light flashes. I am out of town on a work trip so I can’t quite take it anywhere or open up the laptop right now, so any help would be greatly appreciated.

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u/ExtremeDizzy7355 3h ago

Leave it alone, you’ll have to most likely open it up and clear FOD from the intakes and exhausts also may need new thermal pads.