I'm having a problem logging into my account.

[u/Aggravating_Dog_2792]

I haven't been able to log into my main account for several weeks now.

Resetting the password doesn't help. I follow the link and successfully change the password, but when I try to log in, this is what I see (I had to take a photo because screenshots are not allowed on Android with authorization data).

I tried contacting support, but I didn't get any responses, only automated replies. In the whole year that I've been using Reddit, this is honestly the first time this has happened to me. Maybe it's because of the VPN. But at the moment it's been turned off for a long time and I still can't log in.

Could you help me with my problem?

EDIT: Some people here are confused by the account name.... I didn't change the name after registering because I didn't think I'd actively post anything on Reddit, and honestly, I didn't care. But in the end, over the year I accumulated almost 180,000 karma, I have about 14 followers and friends. I mostly posted in two/three subreddits regularly, and my posts received many comments, likes, and awards. This is not a spam account. This account, despite its automatically generated name, is very important to me, as is my contribution to those communities, and I really wouldn't want to lose all of it. That's exactly why I'm reaching out to a real person here, so that an administrator can look at my account history and see for themselves what I'm talking about.

[u/AutoModerator]

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[u/rhelpbot]

If you’re having trouble signing in or resetting a password, try the options that fit your situation.

1. Use your original sign-in method: username and password, Google, Apple, or phone number. If email login returns an error, try your username. See the login guide.
2. If you forgot the password, use the password reset page with the account’s username or linked email.
3. Check spam, junk, trash, and filtered folders. Reset links expire, so request a new one if yours has expired.
4. If the email is missing, follow these reset-email checks for verified-email, username, single-sign-on, forwarding, and provider issues.
5. If the email address or password changed without your knowledge, follow the hacked-account recovery guide.

Without access to a linked email, Reddit cannot send a reset email or verify ownership. See the recovery limits.

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I am an automated bot and may get things wrong. Never share passwords or private account details. If this didn't resolve your issue, a human helper may be able to offer additional guidance. To leave feedback, open this comment's three-dot menu and choose “Help Navigator: Helpful” or “Help Navigator: Not helpful”.

[u/Aggravating_Dog_2792 → u/[deleted]]

I asked for help. I don't need your irony. 

This is not my second account, it's my mother's account. I created this account for her and asked her to post a message here from her phone.  This account, in the screenshot, was created a year ago. I didn't care about the name because I didn't think I'd actively use it. But it turned out that over the year I earned almost 180,000 karma. And my posts in those subreddits where I post them got a large number of likes, comments, and awards.  So sorry, but I don't want to lose all my friends and all my contributions to the community because of a name and a VPN. In my country, without a VPN, 90% of the internet is currently inaccessible, and no, it's not random at all. And now instead of help, I'm getting ironic mockery because of the name. Cool, thanks.

[u/ElectroMast → u/Aggravating_Dog_2792]

Get her to contact Reddit.